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CUSTOMER CARE LEAD

Maintains in-depth understanding of all MWA programs and services to train and support Customer Care Specialists and onboard new staff who provide phone or web-based support. Identifies training opportunities within the Customer C...

CompanyMetro Waste Authority
AddressDes Moines, IA
CategoryInformation Technology
Salary$23 - $29 an hour
Job typeFull-time
Date Posted a month ago See detail

Customer Care Lead

Metro Waste Authority

Des Moines, IA

$23 - $29 an hour

Maintains in-depth understanding of all MWA programs and services to train and support Customer Care Specialists and onboard new staff who provide phone or web-based support. Identifies training opportunities within the Customer C...

a month ago seen See more...

Customer Care Voice Associate New

Ntt Data, Inc.

Providence, RI

Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc.. Create written correspondence if issues were not resolve...

6 hours ago seen See more...

Customer Care Team Member - Only Natural Pet - Call Center New

Pet Smart

Boulder, CO

1st Priority Every Day: Make the Customers & Their Pets Happy Place orders for customers and assist where needed with clarification of products, billing and/or process (product questions, shipping, auto-delivery, etc.) Continually...

9 hours ago seen See more...

Service Customer Care Representative / Dispatcher

Crown Equipment

Plainfield, IN

Process incoming calls from both Crown customers and Service Technicians. Dispatch technicians. Enter technician payroll hours. Process parts and service billing. Create daily work orders. Maintain records and files. Assist other...

yesterday seen See more...

Service Customer Care Representative

Crown Equipment

Phoenix, AZ

Process incoming calls from both Crown customers and Service Technicians. Dispatch technicians. Enter technician payroll hours. Process parts and service billing. Create daily work orders. Maintain records and files. Assist other...

2 days ago seen See more...

Parts Customer Care Representative

Crown Equipment

Phoenix, AZ

Answer and process incoming parts calls from customers and service technicians.. Pull orders, receive and put up stock. . Order parts and develop relationships with Crown factory and outside vendors.. Enhance customer retention by...

2 days ago seen See more...

Lead Customer Success Manager - Emerging Solutions New

Workiva

United States

Drive customer adoption of the Workiva platform. Continuously prove return on investment (ROI) to your customers at the VP or Chief Executive level. Consult, internally and with the customer, on best practices, workflows, and mana...

2 hours ago seen

Lead Patient Care Technician

Wesley Medical Center

Wichita, KS

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 days ago seen See more...

Customer Experience Lead - Casino - Now Hiring

Draftkings

Las Vegas, NV

$26.92 - $40.38 per hour

Manage the Casino customer support queues (email and real-time interactions) to ensure your team meets expected service levels.. Suggest methods to improve operations, efficiency, and service to internal and external customers.. M...

2 days ago seen See more...

Customer Care Team Lead

Sunbit

Las Vegas, NV

$48.4K - $61.3K a year

Provide customer service in the form of inbound and outbound calls and/or emails Help hire and train new employees Oversee and assess agent activity Coach agents to gain knowledge and skills for excellent customer service Lead tea...

a month ago seen See more...

Customer Care Group Team Lead (External Applicants)

Criminalrecordcheck.com

Raleigh, NC

$37.9K - $48K a year

Demonstrate leadership by overseeing the daily operations of the CCG team and assisting the Operations Manager with additional tasks. Provide written assessments of team members performance as requested. First step approval of em...

2 months ago seen See more...

WFH Bilingual Customer Care Specialist

Teksystems

Tucson, AZ

Perform outbound calls. Answer incoming customer telephone calls. Work across multiple programs and phone lines and ability to transfer calls. Promote participation in energy efficiency programs that the customer may qualify for....

2 days ago seen See more...

Associate Claims Customer Care Center Representative

American Family Insurance

Madison, WI

We review and apply coverage, assign services, interpret estimates and adjuster notes, and process payments. Demonstrate experience resolving issues and requests by phone, email, and chat, which includes adhering to a schedule and...

3 days ago seen See more...

Implementation Specialist - Customer Care & Premises

Sprypoint

United States

Leading gap analysis sessions with customers. Evaluating existing business processes. Mapping to-be business processes. Configuring, testing and tuning the software. Mapping and assist with data conversions from legacy systems. Tr...

4 days ago seen See more...

Representative I, Customer Care - Richmond, United States - Estes Express Lines

Estes Express Lines

United States

Schedule, verify, and investigate pickups, resolve problems, direct customer concerns to appropriate party for further assistance and final resolution. Identify and overcome customer objections and complaints by responding to inqu...

4 days ago seen See more...

Customer Care Analyst

Ntt Data, Inc.

Plano, TX

2 years experience customer service. 2 years experience office environment. 1 year experience Microsoft Office Suite. High School Diploma/GED. Provide a quality customer service experience to our consumers and customers . Maintain...

5 days ago seen See more...

Customer Care Drafting Specialist

Essential Cabinetry Group

Mifflintown, PA

Support the CARE values of the organization. Commit to producing a quality product for our customers. Maintains database by entering new and updated customer and account information. Coordinates with Partner Dealer Response Specia...

5 days ago seen See more...

Customer Care Representative - In office

National Vision

Lawrenceville, GA

Answers incoming calls, letters, emails, and faxes from Stores and Customers to answer questions, take complaints, comments or compliments. Works as a customer advocate when dealing with Retail Support Center Management teams to r...

6 days ago seen See more...

Customer Care Associate IV

Iron Mountain

Norcross, GA

The Customer Care Team Lead will manage work distribution amongst the team by generating and distributing daily productivity reports.. Team Lead will monitor daily performance and productivity levels to identify past due work item...

6 days ago seen See more...

Customer Care Representative - Onsite

Teleperformance

Brownsville, TX

Paid Training. Competitive Wages. Full Benefits (Medical, Dental, Vision, 401k and more). Paid Time Off. Employee wellness and engagement programs. Answering inbound telephone calls, chat, email & reviews in a skills-based enviro...

6 days ago seen See more...

Customer Service Lead, CA Job 132.24

Dunn Edwards

Chico, CA

Career opportunities: At Dunn-Edwards, we believe in promoting from within and invest in your training and development. We have multiple avenues available that employees can travel as they grow their career: store operations, fiel...

2 days ago seen See more...

Title Customer Care Specialist

Hilton Grand Vacations

Florida, United States

Provide customer service to owners looking for their contract/file/case status and progress updates. Support client request, inquiries or questions relates to Title and Recording issues. Develops strong customer relationships by d...

6 days ago seen See more...

Service Customer Care Representative / Dispatcher

Crown Equipment

Plymouth, MI

Process incoming calls from both Crown customers and Service Technicians. Dispatch technicians. Enter technician payroll hours. Process parts and service billing. Create daily work orders. Maintain records and files. Assist other...

6 days ago seen See more...

Air Logistics Customer Care Specialist

Adecco

Lahoma, OK

$20.00/Hour

Interacts with customers providing impeccable customer service via telephone and email to provide support and information.. Ensures that appropriate actions are taken to resolve customer concerns.. Maintains customer accounts and...

7 days ago seen See more...

Manager, Customer Care North

Liberty Coca-Cola Bev Llc

New York, NY

Drive and execute on Libertys Cold Drink Strategy. Design and develop field support structure within the area of responsibility. Execute methodologies to prioritize service calls. Assign and manage area of responsibility. Develop...

a week ago seen See more...

Customer Care Representative

Eps Security

Grand Rapids, MI

Competitive starting pay Career advancement opportunities Annual merit raises A robust benefit package (healthcare, dental, vision insurance, life and LTD) 401(K) & company contributions Education reimbursementPaid time off and co...

a week ago seen See more...

Lead Patient Care Tech

Hca Houston Healthcare Conroe

Conroe, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

4 days ago seen See more...

Manager I - Customer Care - FHPS

Elevance Health

INDIANAPOLIS, IN

Directs implementation and administration of benefit programs. Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures. Audits to monitor eff...

a week ago seen See more...

U-Box Customer Care Representative (CDL)

U-Haul

Odessa, TX

Career stability. Opportunities for advancement. Mindset App Reimbursement. Gym Reimbursement Program. Health insurance & Prescription plans, if eligible. Paid holidays, vacation, and sick days, if eligible. Life insurance. MetLaw...

a week ago seen See more...

U-Box Customer Care Representative (CDL)

U-Haul

Santa Maria, CA

Career stability. Opportunities for advancement. Mindset App Reimbursement. Gym Reimbursement Program. Health insurance & Prescription plans, if eligible. Paid holidays, vacation, and sick days, if eligible. Life insurance. MetLaw...

a week ago seen See more...

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