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BUSINESS ANALYST - CUSTOMER CARE SUPPORT

Demonstrating a commitment to FirstEnergy Core Values and Behaviors Developing operational, management, regulatory and other ad-hoc reports using a variety of tools including SAP, Excel QlikView, Power BI, TOAD, etc. Coordinating...

CompanyFirstenergy Corp
AddressAkron, OH
CategoryInformation Technology
Salary$71K - $89.9K a year
Job typeFull-time
Date Posted a month ago See detail

Business Analyst - Customer Care Support

Firstenergy Corp

Akron, OH

$71K - $89.9K a year

Demonstrating a commitment to FirstEnergy Core Values and Behaviors Developing operational, management, regulatory and other ad-hoc reports using a variety of tools including SAP, Excel QlikView, Power BI, TOAD, etc. Coordinating...

Internet and Phone Customer Care Advisor

Gettel Automotive Group

Bradenton, FL

Medical, Dental & Vision Insurance. Life Insurance. Health Savings & Flex Spending Accounts. Short & Long Term Disability. 401K Plan. Holiday Pay. Personal & Sick Days. Paid Vacation. Paid Training. Growth Opportunities. Flexible...

Customer Care Coordinator

Aces Aba

San Diego, CA

$18 - $22 an hour

Serves as the primary point of contact for families, insurance and clinical team Validate member ABA benefits and seek service authorizations Collaborate with clinical team and insurance to maintain clients ABA authorization is o...

Full Time Customer Care Associate - 100% Remote

Breakthru Beverage Group

Maryland, United States

$17.50 an hour

Illinois Maryland New York Arizona Colorado Connecticut Delaware Florida Minnesota Nevada South Carolina Virginia Washington D.C. Wisconsin Missouri Ensure that sales are captured by responding to customers and entering orders acc...

Customer Care Representative I

South State Bank

North Charleston, SC

$30.2K - $38.2K a year

The CCR is able to identify the customers problem, effectively communicate the resolution and use judgment to escalate issues and report trends to management as needed. COMPETENCIESStrong knowledge of banking procedures.Patience,...

Cashier (Good4u Customer Care)

Natural Grocers

Medford, OR

$16 an hour

Providing world class customer service Cashiering duties Providing support in various departments Support Company initiatives Gain product knowledge STRONG people skills! Retail experience Cashiering skills/Money handling Ability...

Customer Care Team Manager

Volvo Cars

Mahwah, NJ

Develop and implement best practices and tools to optimize call center performance through effective team management. Lead and guide Customer Care specialists in coaching, mentoring, motivating, and supervising call center agents,...

Seasonal Customer Care Specialist

Norway Savings Bank

Norway, ME

$27.6K - $34.9K a year

Do you have a gift for building relationships with people and providing exceptional service?. Are you motivated and have a hunger for excellence? Would you like to work with a fun, positive and supportive team for the summer? High...

Customer Care Manager

101 Mobility, Llc

Plano, TX

$21 - $24 an hour

Booking inbound appointments for service, installation, and sales consultations. Finding solutions for our customers as needs arise and coordinating resources effectively and in a timely manner. Outbound calls to coordinate the sc...

Admin Customer Care Representative

Ahold Delhaize Usa

Hyattsville, MD

The Admin I will be responsible for providing direct support to store personnel, as well as customers, in an effort to ensure proper service levels are met based on the hours of the contact center. Provide clear information or dir...

Customer Care - CS Trainer

Vivint, Inc.

Lindon, UT

Free daily lunch and drinks on-site. Paid holidays and flexible paid time away. Employee/Friends/Family Discounts. Onsite health clinic, gym, gaming tables. Medical/dental/vision/life coverage & 24/7 Medical Hotline. 401(k) + Empl...

Customer Care Supervisor

Ultimate Staffing Services

Carson, CA

Managing the day-to-day supervision of the Customer Care and RMA Warranty Claims team. Ensuring all orders from customers are processed in an accurate and timely manner. Communicating with customers and business teams to reduce ba...

Portacool Customer Care Representative | Order Entry and Returns

Portacool Llc

Center, TX

$28.4K - $36K a year

Provide excellent customer service and cultivate close working relationships with related sales representatives and customers Responsible for communicating daily with all levels of employees in order to assist in resolving problem...

Portacool Customer Care Representative | Technical Support

Portacool Llc

Center, TX

$32.8K - $41.6K a year

Provide strong understanding of technology and the communication skills to be able to explain complex solutions in a language that customers can easily understand to provide a pleasant experience Responsible for communicating dail...

Swatch Customer Care Specialist

Swatch Group

Miami, FL

$34.7K - $44K a year

Excellent health, dental and vision insurance (eligible 1st of the month following 30 days; generous employer contribution). Immediate participation in the 401(k) and 100% vested employer match after one year Company paid life ins...

Customer Care Lead

Metro Waste Authority

Des Moines, IA

$23 - $29 an hour

Maintains in-depth understanding of all MWA programs and services to train and support Customer Care Specialists and onboard new staff who provide phone or web-based support. Identifies training opportunities within the Customer C...

Manager I Customer Care

Elevance Health

RANCHO CORDOVA, CA

Description Manager I Customer Care Location: This position will work a hybrid model (remote and office). This range may be modified in the future and actual compensation may vary from posting based on geographic location, work ex...

Customer Care Specialist

Miovision

Irving, TX

$36.3K - $45.9K a year

Receive customer requests and design traffic studies to capture requested data. Provide quotes and equipment estimates to sales and CJ Hensch Management for distribution to customers. Receive customer purchase orders, and manage C...

Customer Care Manager

Pgt Innovations

Nokomis, FL

Coach, mentor, and develop potential leaders for succession planning. Analyzes and organizations Customer Care operations and procedures. Provides leadership to team leaders and team members to ensure consistent demonstration of c...

Engineering Manager - Customer Care

Roblox

San Mateo, CA

Guide large cross-functional projects that span multiple teams. Drive the team roadmap, charter, and vision. Uphold high coding standards and establish new ones. Work for your team, being a force multiplier by unblocking issues an...

Senior Director of Customer Care

First Advantage

Remote

$100,000 - $160,000 a year

Self-motivated you love to lead others but are also ready to roll up your sleeves." You can spearhead a project and see it through from start to completion. A team player you navigate cross-functional teams and work well with...

Customer Care Rep

Boehringer Ingelheim

Duluth, GA

$22 an hour

The types of interactions range from handling account inquiries including billing or order issues, website navigation, order entry, resolution of complaints, while doing so in a manner that reduces customer effort and promotes a p...

Customer Care Representative

Farmers Insurance Group

Dayton, OH

$21.74 - $23.12 an hour

Assists internal and external customers with moderately complex issues related to insurance matters. Delivers exceptional service while proactively seeking feasible solutions within compliance and legal requirements. Communicates...

Call Center Customer Care Advisor I

Firstbank Southwest

Amarillo, TX

High School Diploma/GED and 3 years' experience in banking; OR. Associate Degree and 1 years' of experience in banking. Customer service experience is preferred, but not required. Handles incoming customer calls and provides accur...

Manager, Airport Customer Care

American Airlines

Dallas, TX

$76.8K - $97.2K a year

This job is a member of the Hubs and Gateways Team, within the Customer Experience Division. Responsible for managing, developing, and coordinating all customer related activities ensuring the highest level of customer satisfactio...

Manager - Customer Care

Ally Financial

Jacksonville, FL

$86.9K - $110K a year

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required....

Customer Care Specialist I - Payment Support

Appfolio

Remote

$20.50 - $25.50 an hour

Master the AppFolios payment product through a formal onboarding program and continued learning, with an emphasis in our Value Added Services. Work within a small team to manage an allocated queue of customer requests. Provide ti...

Customer Care Specialist

Supercare Health

Remote

$17 - $25 an hour

Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items. Maintains open communication with patients/clients and referral sourc...

Customer Care Advocate I

Healthcare Management Administrators Inc

Washington, United States

$22 - $24 an hour

Be a Trusted Advisor for our members Serve our Members, Providers, Brokers and Clients by quoting accurate Eligibility, Benefit, Claim Status via call and written communication Advocate for callers by working with internal and e...

Cashier (Good4u Customer Care)

Natural Grocers

San Antonio, TX

$15 an hour

Providing world class customer service Cashiering duties Providing support in various departments Support Company initiatives Gain product knowledge STRONG people skills! Retail experience Cashiering skills/Money handling Ability...