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CONTACT CENTER AGENT - FULL TIME & PART TIME

Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking...

CompanyTampa Bay Federal Credit Union.
AddressTampa, FL
CategoryInformation Technology
Salary$33.1K - $41.9K a year
Job typePart-time | Full-time
Date Posted 2 months ago See detail

Contact Center Agent - Full Time & Part Time

Tampa Bay Federal Credit Union.

Tampa, FL

$33.1K - $41.9K a year

Handles a high volume of inbound and outbound calls Assist members with a variety of transactions by telephone, fax, email and text that include, but are not limited to processing loan payments, transfers, access to online banking...

2 months ago seen See more...

Contact Center Representative (Basic)

Ascend Federal Credit Union

Tullahoma, TN

You're a friendly person who is comfortable talking on the phone. You'll need to communicate to our members that their questions are your number one priority. Helping to provide resolution to a member's request is an essential par...

2 months ago seen See more...

Contact Center Supervisor

Creditserve

Austin, TX

From $22 an hour

Establish working relationships with direct reports to solicit their views on the working environment, potential changes affecting their work, and continuous improvement opportunities. Perform side-by-side coaching activities by l...

2 months ago seen See more...

Customer Service Representative (Hybrid Role in Contact Center)

Tx Assoc Of School Boa

Austin, TX

$45.4K - $57.4K a year

Serve as the primary point of contact for members and external parties for inbound requests, and deliver memorable and positive experiences by responding to inquiries courteously and professionally, providing efficient and accurat...

2 months ago seen See more...

Contact Center Customer Service Representative

Njm Insurance Group

New Jersey, United States

$48,642.10 - $60,000.00 a year

A starting salary of $48,642 to $60,000 annually (based on experience and credentials). Company paid training and professional state licensure. Potential annual bonus incentive worth up to 7.5% of your first years base salary. Hy...

2 months ago seen See more...

Member Contact Center Representative

Firefighters Community Credit Union

Cleveland, OH

$20 - $21 an hour

Assist members with service requests and provide solutions on a variety of financial accounts. Identify opportunities and recommend solutions that will benefit the member Answer member questions and provide solutions. Identify sal...

2 months ago seen See more...

Contact Center Account Specialist - Remote!

Citadel Federal Credit Union

Exton, PA

$41.2K - $52.1K a year

Respond to all inbound phone and/or multimedia inquiries while meeting established metrics and upholding the Contact Center service level agreements. Utilize the provided matrix to properly authenticate each caller prior to releas...

2 months ago seen See more...

Patient Services Coordinator - Contact Center

Orthocarolina

Charlotte, NC

$38.8K - $49.1K a year

Appointment scheduling and answering incoming calls from healthcare providers and patients. Ensures that all calls are handled in a timely, courteous manner and that patient appointing is in keeping with all OrthoCarolina and clin...

2 months ago seen See more...

Assistant Manager of Contact Center Operations (Care)

Freedomcare

New York, NY

$65,000 - $80,000 a year

Here For You (An attitude of service, empathy, and availability). Own It (Drive and ownership). Do the Right Thing (High integrity). Be Positive (Great attitude and a can-do positive approach to challenges). Drive the performance...

2 months ago seen See more...

Contact Center Representative (50% hybrid in person/remote work schedule)

Ufcu

Austin, TX

$32.9K - $41.6K a year

Provide an excellent Member experience by:. Completing requests including but not limited to account inquiries, fund transfers, debit and credit card inquiries and transactions, and assisting with fraud cases are required. Asking...

2 months ago seen See more...

Contact Center Specialist

Baylor Scott & White Health

Dallas, TX

Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction a...

2 months ago seen See more...

Specialist, Contact Center Services

T. Rowe Price

Owings Mills, MD

$43,500 - $74,000 a year

Independently assists clients by responding to phone, electronic correspondence, and other inquiries regarding company products, services, and procedures. Responds to client questions on product features and provides technical ass...

2 months ago seen See more...

Contact Center Manager (Remote)

The Standard

Portland, OR

$62,000 - $99,500 a year

Oversee and guide day-to-day operations of a team of call center representatives handling complex and high stakes customer inquiries and issues. Ensure client and corporate service, quality, financial, metric and performance goals...

2 months ago seen See more...

Contact Center Specialist

Upmc

Pittsburgh, PA

$16.94 - $25.87 an hour

Answer multi-line telephone system, with a clear focus on patient satisfaction and first call resolution while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot ar...

2 months ago seen See more...

Contact Center Representative

Veridian Credit Union

Cedar Falls, IA

Provide quality interactions with inbound and outbound member calls that create an excellent service experience to promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member trans...

2 months ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

La Crosse, WI

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Eau Claire, WI

$33.1K - $42K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Contact Center Representative

Hackensack Meridian Health

Hackensack, NJ

$38.4K - $48.7K a year

Answer incoming calls, emails and chats to accurately schedule, re-schedule, or cancel appointments according to guidelines and established protocols. Perform new patient pre-registration. Positively verifies/updates patient ident...

2 months ago seen See more...

Contact Center Agent - Rangemaster

Guns.com

Burnsville, MN

$19 - $23 an hour

Handle inbound and outbound calls to assess and resolve inquiries related to Guns.com products, services, and processes. Effectively communicate with customers via email and other channels. Facilitate order management, fulfillment...

2 months ago seen See more...

Relationship Advisor - Full Time (Contact Center)

Addition Financial

Lake Mary, FL

$35.4K - $44.9K a year

Adhere to the policies and procedures of Addition Financial, the Contact Center, and their individual team Do their best work at all times giving their full attention and best effort in all areas of their performance Be at work on...

2 months ago seen See more...

Part-Time Contact Center Specialist Remote

Marine Credit Union

Davenport, IA

$32.2K - $40.7K a year

Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via telephone or other forms of correspondence. Accurately verify members and be on the frontline of fraud preven...

2 months ago seen See more...

Marketing, Sales, and Service Group - Contact Center

General Motors

Saginaw, MI

$53.3K - $67.5K a year

This role is categorized as hybrid. This means the successful candidate is expected to report to Saginaw MCO GPS three times per week, at minimum High school diploma with 10+ years of automotive technician experience -OR- equivale...

2 months ago seen See more...

Contact Center Representative

Diversified Members Credit Union

Detroit, MI

$18 - $19 an hour

401(k). 401(k) matching. Dental insurance. Disability insurance. Health insurance. Life insurance. Paid time off. Tuition reimbursement. Vision insurance. 8 hour shift. Day shift. Monday to Friday. Overtime. Weekends as needed. Hi...

2 months ago seen See more...

Contact Center Representative

Iqventures

Carrollton, TX

$31.6K - $40K a year

High School Diploma. 0-3 years experience in a call center environment. Sales-experience and a passion for customer service. Excellent written and verbal communication skills. Ability to work in a fast-paced and reward, results-d...

2 months ago seen See more...

KYC Contact Center Proficiency Coach I

Bank Of America

Addison, TX

$43K - $54.5K a year

Addresses coaching opportunities from Quality Defects, CERT Dashboard, and the Defect Remediation SharePoint Proactively identifies coaching opportunities through call listening and reporting analysis Addresses coaching opportunit...

2 months ago seen See more...

Senior Sales Engineer, Cloud Contact Center Solutions

Concentrix

United States

Review RFP requirements while leading solution design. Develop and deliver technical presentations. Provide technical product expertise during sales opportunities, both in person and remotely, to include providing live product dem...

2 months ago seen See more...

Contact Center Specialist

Cornerstone Staffing

Temple, TX

Must have 1+ year medical call center experience Must be flexible to fill in on other shifts when requested Must have a stable work history - no job hoppers Healthcare experience is preferred Excellent and written communication s...

2 months ago seen See more...

Contact Center Supervisor - Millwork Virtual Apron (Remote)

Home Depot / Thd

Atlanta, GA

50% - Action Oriented - Directly organizes and supervises day-to-day operations and activities of a Contact Center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, mo...

2 months ago seen See more...

Contact Center Representative, Consolidated Deposit Operations

Homestreet Bank

Federal Way, WA

$20.14 - $28.17 an hour

Medical, dental, and vision coverage for employees and their families Life, disability and family Leave 401(k) and Roth 401(k) with employer match Wellness program, employee assistance program, Commute Trip Reduction (CTR) and v...

2 months ago seen See more...

Medical Contact Center Specialist - Spanish Speaking

Fortrea

Durham, NC

$70,000 - $80,000 a year

To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc. Receive information, record and reporting Adverse Drug Reaction in timelines (accor...

2 months ago seen See more...

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What should I search to find Contact Center jobs?

People who searched for Contact Center jobs also searched for Call Center Customer Experience, Member Contact Center, Call Center Support, Network Operations Center Technician, Emergency Call Center, Hr Service Center, Service Center Manager, Automotive Call Center, Business Center, Customer Experience Center, Data Center Ops, Call Center Oper, Assistant Banking Center Manager, Writing Center Consultant, Support Center, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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What are the top cities open Contact Center jobs?

There are open Contact Center jobs in several cities including Seminole, Largo, Oklahoma City, Phoenix, Jacksonville, Orlando, Alpharetta, Saint Paul, Dallas, Cedar Rapids, Newtown Square, Burlington, Columbia, Amarillo, Lake Zurich,

What companies are hiring for Contact Center jobs?

The top companies hiring now for Contact Center jobs are Adventist Health System - Florida, All In Credit Union, Canon Careers, Canon Info Technology Services, Contractor In Charge, EVERSOURCE - 3.6, Fortera Federal Credit Union, Global Payments Inc., Global Payments, Inc., HopeLink Behavioral Health, Washington State Employees Credit Union,

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