Contact Center jobs in Dallas, TX

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CONTACT CENTER REPRESENTATIVE - REMOTE

Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...

CompanyLq Digital
AddressDallas, TX
CategoryInformation Technology
Job typeOther
Date Posted a week ago See detail

Contact Center Representative - Remote

Lq Digital

Dallas, TX

Why LQ is outstanding at what it does: the company thinks less like marketers and more like economists, driving hard against unit economics and aligning itself with pay for performance models. Visit https://clients.amazonworkspace...

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

Assistant Manager, Contact Center

Axs

Dallas, TX

Directs the Contact Center's day-to-day activities. Manages day to day operational aspects of their team (e.g., workflow, performance, and compliance), as well as ensuring achievement of team goals within established timelines and...

Contact Center AI (CCAI) Presales Solution Architect

Capgemini North America

Dallas, TX

If you have a passion for Contact Center transformation, conversational AI, and driving stellar customer experiences, an interest in Google Cloud Platform, and the ability to translate technical concepts into business value, then...

Contact Center Specialist

Baylor Scott & White Health

Dallas, TX

Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction a...

Contact Center Representative

Integrity Marketing Group

Addison, TX

$33.7K - $42.7K a year

Take customer calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Call clients and customers to inform t...

Contact Center Representative

Iqventures

Carrollton, TX

$31.6K - $40K a year

High School Diploma. 0-3 years experience in a call center environment. Sales-experience and a passion for customer service. Excellent written and verbal communication skills. Ability to work in a fast-paced and reward, results-d...

KYC Contact Center Proficiency Coach I

Bank Of America

Addison, TX

$43K - $54.5K a year

Addresses coaching opportunities from Quality Defects, CERT Dashboard, and the Defect Remediation SharePoint Proactively identifies coaching opportunities through call listening and reporting analysis Addresses coaching opportunit...

Contact Center Specialist

Baylor Scott & White Health

Plano, TX

Responds to, and resolve routine inquiries, complaints and concerns through inbound phone calls, emails and electronic requests. Ensures a positive and exemplary experience with all customers by focusing on customer satisfaction a...

Customer Care Supervisor - JCPenney Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

Supervisor, Customer Care Customer Care Contact Center

Jcpenney

Plano, TX

Leads a team that provides customer service to manage inquiries or assistance required concerning merchandise, system support, or sales orders, and problems. Manages escalated calls from customers as well as provides in-call assis...

Sr Lead Architect, Contact Center

Jpmorgan Chase & Co

Plano, TX

Represents a product family of technical governance bodies Provides feedback and proposes improvements to architecture governance practices Guides evaluation of current technology and leads evaluation of new technologies using exi...