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TEAM MANAGER, CALL CENTER OPERATIONS

Lead and manage Operations and Account Management teams to achieve optimal performance and customer satisfaction. Oversee recruitment, hiring, and training processes to ensure a skilled and motivated workforce. Monitor call qualit...

CompanyCarenet Health
AddressUnited States
CategoryInformation Technology
SalaryUp to $50,000 a year
Job typeFull-time
Date Posted 2 weeks ago See detail

Team Manager, Call Center Operations

Carenet Health

United States

Up to $50,000 a year

Lead and manage Operations and Account Management teams to achieve optimal performance and customer satisfaction. Oversee recruitment, hiring, and training processes to ensure a skilled and motivated workforce. Monitor call qualit...

2 weeks ago seen See more...

Manager, Call Center Operations (REMOTE)

Bloom Insurance

Remote

$63.5K - $80.4K a year

Supervise and lead a team of sales agents to achieve sales targets and performance metrics. Develop and implement training programs to ensure sales agents are well-versed in Medicare products, compliance regulations, and sales tec...

2 weeks ago seen See more...

Director, Call Center Operations (REMOTE)

Bloom Insurance

Remote

$137K - $174K a year

Liaise with other Call Center Directors and corporate functions. Drive success through increased sales close ratios. Lead the Call Center Operations team to implement new campaigns and manage existing campaigns to meet and exceed...

2 weeks ago seen See more...

Vice President of Marketing & Call Center Operations

Proco Llc

Marietta, GA

$94.2K - $119K a year

Manage a comprehensive marketing strategy across all channels, including offline and online, to attract new patients and build brand awareness. Oversee all marketing activities, including budgeting, campaign execution, and analysi...

2 weeks ago seen See more...

Answering Service Call Center Operator

Msts

Boston, MA

$19 - $21 an hour

Answer inbound calls, screen and route calls to correct destination. Update various databases and directories. Take and dispatch messages. Process urgent calls. This is a first shift temp to hire onsite position located in Boston...

3 weeks ago seen See more...

Call Center Operator

Covenant Physician Partners

Corpus Christi, TX

Advises patient at time of scheduling of our office processes to include the collection of past outstanding balances, co-pays, deductibles are due upon check in, etc. Thorough understanding of insurance websites, ICD-10, working w...

3 weeks ago seen See more...

Call Center Operator

Center For Advanced Gastroenterology

Corpus Christi, TX

Advises patient at time of scheduling of our office processes to include the collection of past outstanding balances, co-pays, deductibles are due upon check in, etc. Thorough understanding of insurance websites, ICD-10, working w...

3 weeks ago seen See more...

Call Center Representative New

Gainwell Technologies

Carson City, NV

Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed. Put your skills to work to solve client problems, update account history and follow up with clients to confirm t...

just now seen See more...

Call Center Operator

Zeus Fire And Security

Honolulu, HI

Notify customers of alarm and or issues with their systems. Dispatch police, fire or guard service as necessary. Video monitoring. Process inbound phone calls from customers and employees. Accurately document events for historical...

4 weeks ago seen See more...

Manager - Patient Access - Call Center Operations

Ati Physical Therapy

Bolingbrook, IL

$52.1K - $65.9K a year

5+ years working in a healthcare patient intake role or related field. 2+ years of team lead experience (management). 5+ years experience working in a healthcare contact center environment. Previous experience managing team leads...

4 weeks ago seen See more...

Manager Pharmacy Clinical Operations - CarelonRx - Mail-Order Call Center

Elevance Health

GRAND PRAIRIE, TX

Assists in the development of new clinical products. Oversees the Prior Authorization Center. Implements new prior authorization program. Manages clinical pharmacy operations and staff to ensure clients' objectives and deliverable...

4 days ago seen See more...

Call Center Operator

Trinity Health Of New England

Hartford, CT

$38.2K - $48.4K a year

High School Diploma or Equivalent One (1) year experience answering telephones as the primary job responsibility. Telephone Message Center and/or Hospital Operator experience a plus. Work requires the analytical ability to gather...

a month ago seen See more...

Call Center Operator - Enterprise Call Center

Health First

Cocoa Beach, FL

$32.6K - $41.3K a year

Page emergency codes within 60 seconds, 100% of the time. Accurately maintain the on-call ED physician schedule in IntelliDESK as well as the individual schedules. Demonstrate teamwork with all Call Center staff members. Complete...

a month ago seen See more...

Call Center Operator - Roper St. Francis Office Park - Ladson

Roper St. Francis Healthcare

Charleston, SC

$36.3K - $46K a year

Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assis...

a month ago seen See more...

Director of Call Center Operations

Zipongo

Remote

$110,000 - $130,000 a year

Team Leadership Directly oversee, coach and hold accountable the Customer Support Manager and our two outbound Team Leads Indirectly oversee a team of ~40 support and outbound reps Create a world class training and onboarding proc...

a month ago seen See more...

Director of Call Center Operations

Foodsmart

Remote

$110,000 - $130,000 a year

Team Leadership Directly oversee, coach and hold accountable the Customer Support Manager and our two outbound Team Leads Indirectly oversee a team of ~40 support and outbound reps Create a world class training and onboarding proc...

a month ago seen See more...

Call Center Operator

Baltimore County Public Schools

Maryland, United States

$21.77 - $29.82 an hour

Applicants are required to have a completed application on file for employment with the Baltimore County Public Schools, and a separate completed application must be submitted for each position and location in which you are intere...

a month ago seen See more...

Director, Call Center Operations

Canyon Associates

Morristown, NJ

$110,000 - $130,000 a year

Help develop and maintain Call Center. Manage up to 45 indirect employees. Health Care with claims and processing experience is mandatory. Ability to troubleshoot systems. Ensure the proper customer experience. Ability to work wit...

a month ago seen See more...

Call Center Operations - Call Center Operator

Access Community Health Network

Chicago, IL

$36.3K - $46K a year

Answer calls in an efficient, courteous, and prompt manner. Pre-register new patients into the EPIC EMR system. Schedule patient appointments using the EPIC EMR system. Provide excellent service to our patients. High school diplom...

a month ago seen See more...

Medical Assistant - Bilingual Call Center Operator

Montes Medical Group, Inc.

Whittier, CA

$19 - $21 an hour

Office information: location, hours, directions and info about employed doctors, physician assistants, nurse practitioners, etc.,. Check on referral status and request referral modifications,. Check on lab results, DI results, and...

2 months ago seen See more...

Call Center Operations - Dallas, TX

Claimreturn Llc

Escondido, CA

$70,000 a year

Must be in Dallas, Texas, for this in-person position.ClaimReturn, industry leader in artificial intelligence-driven, cost-recovery healthcare IT, is a rapidly growing, phone-based revenue recovery operations. Must be an expert in...

2 months ago seen See more...

CALL CENTER OPERATOR

Finger Lakes Health

Geneva, NY

$17.14 - $18.75 an hour

High School Education Business or Office assistant degree Experience as a switchboard operator Requires a sensitive and reassuring approach to patients. Demonstrated ability to deal with the public in a professional and courteous...

2 months ago seen See more...

Call Center Operator

Great Lakes Bay Health Centers

Saginaw, MI

$28.8K - $36.5K a year

High school graduate or equivalent. Associates Degree in Medical Office Professional (or similar field) required. Pertinent experience may be accepted in lieu of degree. Registered/Certified Medical Assistant preferred. Previous...

2 months ago seen See more...

Call Center Operator

Intralot Inc

Bolingbrook, IL

$17 an hour

Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs High school diploma or equivalent training and...

2 months ago seen See more...

Call Center Representative First and Second Shift Dispatch Operator

People Architects

Cleveland, OH

$13 an hour

Managing calls while navigating Alarm software. Adhere to detailed instructions to accurately handle alarm calls. Adhere to confidentiality of customer information. Perform as an answering service for multiple companies. Respond t...

2 weeks ago seen See more...

Dispatch Operator-Call Center Representative-Alarm Operator 3rd Shift

Quick Response Monitoring

Independence, OH

From $13 an hour

Managing calls while navigating Alarm software. Adhere to detailed instructions to accurately handle alarm calls. Adhere to confidentiality of customer information. Perform as an answering service for multiple companies. Respond t...

2 weeks ago seen See more...

Call Center Banker- Specialist -1st and 2nd Shift New

Bank Of America

Lincoln, RI

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communiti...

4 hours ago seen See more...

Clark, NJ - Assistant Director of Art Center Operations New

One River School Of Art And Design

Clark, NJ

You thrive in an environment that is busy, varied and requires a wide skill set. You have strong commitment to providing a high touch, high quality customer experience . You have a demonstrated passion for art and the contemporary...

9 hours ago seen See more...

Healthcare Call Center Agent New

Serenity Healthcare

Atlanta, GA

Accelerated healthcare career growth - rapid advancement opportunities. Insurance benefits (Medical, Dental, Vision) and 401K. 20 days off annually (10 PTO days and 10 Holidays). Employee access to Serenity's treatment options. Ac...

20 hours ago seen See more...

Command Center Operator (Control Room Controller) New

Ngl Energy Partners Lp

Denver, CO

Remotely control and monitor system operations, alarms, video surveillance, and communications of salt water disposal, solids disposal, and pipeline systems. Recognize and respond to abnormal conditions on operating systems, subsy...

23 hours ago seen See more...

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