Contact Center Manager jobs in New York

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SR. MANAGER, CONTACT CENTER - REMOTE

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

CompanyQuorum Federal Credit Union
AddressNew York, NY
CategoryInformation Technology
Date Posted 6 days ago See detail

Sr. Manager, Contact Center - REMOTE

Quorum Federal Credit Union

New York, NY

Bachelors degree in a related field preferred will consider experience in lieu of degree. Minimum of five years demonstrated experience managing a contact / call center environment with subject matter expertise in customer exp...

IT&S Program Manager - Genesys Contact Center

Northwell Health

Melville, NY

$112,800 - $197,200 a year

Develops, communicates, and builds consensus for goals and project benefits in alignment with Corporate Strategy. Ensures project milestones and budgetary constraints are maintained. Manages cross-functional team engagement and al...

Contact Center Representative

Finger Lakes Dental Care

Canandaigua, NY

$17 - $21 an hour

Giving our patients their highest level of service every day. Standing behind all the services that we offer Working with everyone on our team for a smooth and productive day. An understanding of how patients feel walking into a d...

Case Manager (Resource Center)

York State Department Of Labor

New York, NY

Conduct benefit screenings for low-income individuals and families. Assist clients apply for benefits from local, state and federal agencies. Interview clients to assess social service needs and make referrals, accordingly, includ...

Contact Center Routing Systems Analyst

Wells Fargo

New York, NY

Lead complex initiatives to provide technological solutions with broad impact for cross functional businesses and technology teams. Act as a key participant in providing strategic business solutions to companywide technology initi...

Nike Unite Atlantic Center - Head Coach (Store Manager) - Brooklyn, NY

Nike, Inc.

New York, NY

A Bachelor's Degree and 6 years retail experience, or 7 years retail experience in lieu of a degree. A minimum of 4 years of store management experience. Experience with retail operations, budgeting, planning, customer service, sa...

Customer Service Associate (Customer Contact Center - Remote Opportunity)

Nestl Health Science

New York, NY

High School Diploma or GED required; Bachelors degree preferred. 1+ years of Customer Service experience required. Current or prior professional Customer Service experience working within a call center or contact environment is h...

All NY State/Jersey City- Assistant Store Manager - Palisades Center 184

Aeropostale, Inc

New York, NY

Inspirational leader who guides their team and partners with the Store Manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entr...

Trauma Program Manager- Trauma Center- Full Time

Nyu Winthrop

Mineola, NY

Performs other duties as assigned. Participates in planning, developing, organizing, evaluating and in establishing standards of care policies and procedures for the Trauma Program. Interacts with most hospital departments in mont...

CASS Business Management - Center for Carbon Transition / Sustainable Solutions-Senior Associate

Jpmorgan Chase & Co.

New York, NY

Liaise with Front Office, Sustainability team, CIB Strategy team, Risk, Finance/Controllers, Compliance, Legal and other internal functions. Provides leverage to the management and execution of priorities including developing busi...

Center Manager

York State Department Of Labor

New York, NY

Manage and oversee the operation and maintenance of a recreation center.. Develop and administer recreation programs.. Oversee center inspections, evaluate repair needs and take appropriate action to maintain facility. . Supervise...

Health Center Manager - Staten Island, NY

Planned Parenthood Of Greater New York

New York, NY

Maintaining efficient staffing levels and appropriate skills for optimum flow. Establishes and maintains a caring and professional atmosphere in the Health Center that provides customer focused service delivery and meets productiv...

Representative Contact Center W

Travel + Leisure

Delaware, United States

We Put the World on VacationRepresentative Contact Center WA strong candidate has been identified for this position.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an...

Contact Center Quality Assurance Analyst

Northwest

Buffalo, NY

Strive to improve the customer experience. Work with supervisors and management to drive improvement within and across the Contact Center to ensure a consistent client experience. Identify client needs and expectations. Analyze da...

Senior Director Customer Care, Contact Center- Chat

Optimum

Long Island City, NY

ResponsibilitiesDay-to-day leadership responsibilities, including enhancing customer satisfaction by directing and steering dynamic teams to effectively resolve issues in coordination with internal and external stakeholders. #LI-G...

Contact Center Representative- Level 1

Apple Bank

New York, NY

Provide excellent customer service to external and internal customers to meet their financial needs. Safeguard customer accounts and information for privacy and accuracy and adhere to call authentication procedures. Comply with al...

Financial Center Manager - Third Avenue and 42nd Street Financial Center

Bank Of America

New York, NY

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Key resp...

Assistant Manager, Customer Operations - Port Chester Shopping Center

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

Program Manager | Price Family Center for the Social Brain

Rockefeller University

New York, NY

From $90,000 a year

Serve as a point of contact for scientific members of the Center, fostering and building relationships within the Rockefeller neuroscience community the coordinator must be able to work well with a variety of people. Provide adm...

Technical Project Manager - Service Delivery Center - Senior Analyst - San Antonio

York State Department Of Labor

New York, NY

Create and develop project charter, scope and schedules, then plan and assign resources to a project. Advise and consult with other departments about production software issues, concerns, problems and questions. Manage resources,...

Manager of Health Center Operations

The Door - A Center Of Alternatives Inc

New York, NY

Directly supervises Health Center support staff, including Patient Service Associates, Medical Assistants, Phlebotomists, LPN, and Dental Hygienist. Ensure adequate staff coverage. Provides training, coaching, and performance ev...

Data Center Expert / Manager

Pix11

New York, NY

This team builds and maintains an exceptionally large and growing distributed compute cluster of heterogeneous resources, a 10s of petabyte scale storage layer, operating systems, automation software, and development tools that al...

Assistant Facility Manager-Global Center

Suny System Administration

New York, NY

$66,000 - $76,000 a year

Report to Facility Manager and advise staff on facility matters. Assist in the facilities management, planning, programming, and executing all projects. Direct and execute maintenance, repair, rehab, snow removal and all facility...

Store Manager- Palisades Center, NY

Lego

West Nyack, NY

Demonstrate results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, monitoring business processes, maintaining impeccable merchandising and cleanliness standards and maximizin...

Assistant Manager, Customer Operations - Batavia Towne Center

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

Program Manager, Wellness & HIV Center

Bedford Stuyvesant Family Health Center

Brooklyn, NY

$70,000 a year

Responsible for the administration and supervision of the HIV Program/Wellness Center. Maintains positive working relationships with NYSDOH AIDS Institute and the federal Health Resources and Services Administration (HRSA) coordin...

Support Center (Service Desk) Manager

Contact Government Services, Llc

Albany, NY

$80,000 - $200,000 a year

Experience in one of the following disciplines: Information Systems, Information Technology,. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Dire...

Coordinating Manager Level A- Sanitation, Culinary Center

Nyc Health + Hospitals

New York, NY

Supervises and assists with monitoring daily work schedules and/or work assignments to ensure proper staffing needs are maintained. Able to develop systems and procedures to improve department operations. Assists in strategic plan...

Care Center Account Manager - Personal Insurance

Tompkins Community Bank

Batavia, NY

$16.25 - $17.50 an hour

Receive and Process telephone service requests , including but not limited to, policy endorsements, cancellations, billing and identification card issuance. Thoroughly and accurately document agency management system and ImageRigh...

Laboratory Manager, Center for Bio-specimen Research and Development (CBRD)

Nyu Langone

New York, NY

$81,325.15 - $90,000.00 a year

Manage day-to-day biorepository operations. Manage personnel responsible for biorepository and research sample receipt, accessioning, internal and external tracking, processing and fulfillment, to ensure samples are processed in a...