Call Center jobs in Massachusetts

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INTAKE/SCHEDULING COORDINATOR (CALL CENTER)

Handle intake department interactions via phone (Inbound and Outbound), email, voicemail, faxes, and chat. Assist new patients establishing care with a provider. Follow up activities may include. Communicate regularly with key ref...

CompanyLifestance Health
AddressBoston, MA
CategoryInformation Technology
Salary$20 - $22 an hour
Job typeFull-time
Date Posted 3 weeks ago See detail

Intake/Scheduling Coordinator (Call Center)

Lifestance Health

Boston, MA

$20 - $22 an hour

Handle intake department interactions via phone (Inbound and Outbound), email, voicemail, faxes, and chat. Assist new patients establishing care with a provider. Follow up activities may include. Communicate regularly with key ref...

Call Center Agent

Sports Medicine North

Peabody, MA

$34.8K - $44K a year

Provide excellent customer service. Registering and scheduling patients, data entry of demographics and insurance information Verify patient insurance and referrals available. Manage calls from patients requiring medical care and...

SAF Call Center Caseworker

American Red Cross

Springfield, MA

Interviews callers and coordinates requests for service to include recording all client information in the casemanagement system; determining eligibility for American Red Cross services; assessing client needs; and providing appr...

Tech Utility - MassMutual Center - Part-Time/On-Call - MGM Springfield

Mgm Resorts International

Springfield, MA

Set chairs, bleachers, carpeting, portable flooring, hockey dashers, ice making, etc. as directed. Perform minor maintenance on equipment used for setting and striking events. Keeps assigned areas clean of debris and removes trash...

Answering Service Call Center Operator

Msts

Boston, MA

$19 - $21 an hour

Answer inbound calls, screen and route calls to correct destination. Update various databases and directories. Take and dispatch messages. Process urgent calls. This is a first shift temp to hire onsite position located in Boston...

Call Center Representative - 2nd Shift

Renewal By Andersen | Esler Companies

Framingham, MA

The ability to work in a fast-paced environment and collaborate. The drive to hone your craft and consistently achieve goals. A warm communication style and capable computer skills. A positive attitude with the ability to multi-ta...

CALL CENTER CLERICAL SPECIALIST

Harrington Hospital

Southbridge, MA

GENERAL DESCRIPTIONSupport the practices by answering telephone inquiries, scheduling appointments, registering new patients, and maintaining records and accounts. Verifies insurance eligibility prior to appointments, mail out mon...

Senior Digital Banking Specialist - Call Center

Cambridge Trust Company

Burlington, MA

Promptly responds to customer inquiries in courteous and professional manner to ensure complete customer satisfaction. Manages all escalated customer issues. Supervises and reviews all incoming and outgoing customer email communic...

Call Center - Customer Service

Ottimo Resources

Boston, MA

A fantastic working environment at a leading freight forwarding company! Great room for advancement and growth! Casual working environment. Handle all inbound and outbound calls. Provide excellent Customer Service through email an...

Member Services Representative - Call Center

Tremont Credit Union

Milton, MA

At least one year of CU or bank retail experience. Proficiency with Microsoft Office, or software, applications, and SaaS currently used by TCU and assigned to this position. Can perform responsibilities accurately and timely with...

Supervisor - Call Center (Remote -Temporary)

Maximus

Boston, MA

Description & Requirements This is a temporary position.In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. Essentia...

Call Center Manager (Remote)

Eowd Recruiting, Llc

Boston, MA

Initializing the processes that lead to long-term team growth. Creating effective scripts, SOPs, and KPIs within the guidance and boundaries of company initiatives. Calling provided leads and scheduling in-person and virtual consu...

Call Center Agent - Part Time

T Roc Llc

Boston, MA

This role will be remote (home office space required.). Connect virtually (phone, email, video chat) with field technicians who are attempting to troubleshoot and fix displays at Best Buy stores across the United States. Quickly a...

Call Center Representative

Mosquito Mary's

Plainville, MA

Bonus based on performance. Competitive salary. Opportunity for advancement. Training & development. Research and make outgoing calls to attract new customers. Answer incoming calls from customers in a professional and courteous m...

Customer Service Representative (Call Center)

Barrow Industries

Norwood, MA

401(k). Health insurance. Paid time off. 3 years. 8 hour shift. Monday to Friday. In-person....

Call Center Representative

Cranney Home Services

Danvers, MA

Pay: $20-$24/hr. PLUS bonuses! Get paid weekly! Every Thursday is payday!. Monday-Friday 9:30 am-6:00pm (in-office). Medical premiums including dental, vision and life insurance for you AND your family. Company Matched 401K. Paid...

Collector/Call Center Representative

Zwicker & Associates, P.c.

Andover, MA

Health insurance. Vision insurance. Dental insurance. 401(k). Paid time off. Outbound call center, calling debtors who owe money to our clients and discuss their ability to pay and share repayment options available. Record accurat...

Call Center - Customer Service Representative (FT) On-Site Westfield

Westfield Bank

Westfield, MA

Meet or exceed established Customer Service standards. Ensure an exemplary level of quality Customer Service in a positive welcoming manner and represent the Voice of Westfield Bank via telephone/email. Properly identify callers u...

Call Center Representative I - Full Time - Swansea MA

Cardis Furniture & Mattresses

Swansea, MA

Manage and answer a large amounts of inbound and outbound calls and electronic messages ina professional, timely and satisfactory manner and resolve all questions, requests and changes to ensure the highest level of customer sati...

Call Center Rep

Tufts Medical Center

Boston, MA

In addition to answering inquiries, this position may be responsible for the accurate and complete collection and capture of patient registration data. Answers and analyzes requests and handle as needed - further research may invo...

311 Senior Call Center Representative

City Of Springfield

Springfield, MA

Assists the CSR's and the Director daily on tasks . Conducts data gathering, updating and administrative work for the 311 Call Center. Manages billing Munis update and dispute resolutions and follow-up. Experienced with developing...

Automotive Call Center Representative

Herb Chambers

Randolph, MA

Daily communication with customers on inbound calls, outgoing calls and texting solutions to schedule service appointments. Basic customer service follow-up calls after completion of service visits. Maintain and follow our script...

Call Center Rep

Tufts Medicine

Boston, MA

In addition to answering inquiries, this position may be responsible for the accurate and complete collection and capture of patient registration data. Answers and analyzes requests and handle as needed - further research may invo...

Medical Office Coordinator - Call Center

Signature Healthcare

Raynham, MA

$35.7K - $45.3K a year

Takes/documents messages as required regarding illness, prescription refills, lab, radiology, imaging reports, test results, referrals, etc., making and editing appointments via computer and organizes provider's correspondence. Me...

Medical Receptionist/Call center

Dermcare Physicians And Surgeons Llc

Chelmsford, MA

$34.8K - $44.1K a year

Answers the telephone warmly, greeting callers in a pleasant and professional manner. Never place a caller on hold until you are sure you have given them a chance to state the reason for their telephone call. Placing calls on hold...

Second Shift Call Center Team Lead

Teksystems

Boston, MA

Assist in overseeing 2nd shift activities and Call Center representatives to ensure compliance with all Call Center operating procedures and policies. Responsible for monitoring the teams daily shift performance and managing brea...

Call Center Team Lead

Lcs

Boston, MA

$28 - $30 an hour

Call Center supervisor/Team Lead: 3 years (Required). work: 8 years (Required). Boston, MA: Relocate before starting work (Required)....

Call Center Marketing Assistant

Msts

Boston, MA

$27 - $31 an hour

Develop and implement digital communication strategies to promote the company's services and initiatives. Create high-quality, engaging content for social media platforms, including Facebook, Twitter, LinkedIn, and Instagram. Buil...

New Business Development- Call Center

Msts

Boston, MA

$28 - $35 an hour

Day shift. Boston, MA: Relocate before starting work (Required)....

Customer Call Center Representative

Jordan's Furniture

East Taunton, MA

Team atmosphere Were all family here! Fast paced environment Your days will fly by. Career growth The possibilities are endless. Problem solving Like Puzzles? Put the pieces together to WOW our customers. Great Benefits...