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CALL CENTER LEAD

Manage day-to-day operations of the Call Center, including staff scheduling, call volume forecasting, and resource allocation. Train, coach, and mentor Call Center representatives and supervisors, ensuring a high standard of custo...

CompanyEast Coast Facilities, Inc.
AddressTrenton, NJ
CategoryInformation Technology
Job typeOther
Date Posted a week ago See detail

Call Center Lead

East Coast Facilities, Inc.

Trenton, NJ

Manage day-to-day operations of the Call Center, including staff scheduling, call volume forecasting, and resource allocation. Train, coach, and mentor Call Center representatives and supervisors, ensuring a high standard of custo...

a week ago seen See more...

Call Center Lead - Full Time

Sahara Las Vegas

Las Vegas, NV

Monitor daily Contact Center reports/logs to ensure in compliance with all established policies. Oversees the monitoring of service calls to ensure proper greetings, information and tone is used while speaking with all callers. An...

4 weeks ago seen See more...

Regional Call Center Lead Supervisor- 1st Shift

Hopelink Behavioral Health

Oakton, VA

Remote position. $54,000 starting salary. Medical/Dental/Vision. Paid Holidays. PTO and Sick Time, Birthday Time (Up to two (2) hours of leave the week prior to, week of, or week after birthday). 403 b with Employer Matching. PRIM...

a month ago seen See more...

Regional Call Center Lead Supervisor- 1st Shift

Hopelink Behavioral Health

Remote

$54,000 a year

Remote position $54,000 starting salary Medical/Dental/Vision. Paid Holidays PTO and Sick Time, Birthday Time (Up to two (2) hours of leave the week prior to, week of, or week after birthday) 403 b with Employer Matching PRIMARY D...

a month ago seen See more...

Call Center Lead

Call The Car

Diamond Bar, CA

$20 - $22 an hour

Monitor call queues and works with different departments to maintain an average speed of answer of 30 seconds or below and a shift call abandonment rate of 3% or below when delegated by management. Understands all facets of operat...

2 months ago seen See more...

Call Center Lead

Modivcare

Edison, NJ

From $18.81 an hour

Answer employee questions and take escalated calls. Coach agents on quality and scorecard performance. Support phone and queue work. Initiate IT service requests. Help with escalations and complaints. Manage by observations and co...

2 months ago seen See more...

Call Center Lead

Creative Dental Partners

Fullerton, CA

$20 - $28 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 8 hour shift. Monday to Friday....

2 months ago seen See more...

Call Center Patient Services Representative New

Webster Dental Management Ltd

Skokie, IL

$34.5K - $43.7K a year

Exceptional personal and professional customer service Effective communication and interpersonal skills Accurate attention to detail and organization Answer phones with enthusiasm and excitement Be accommodating and book our pati...

2 hours ago seen See more...

remote call center representative inbound. New

Spherion

Lorida, FL

$14.00 per hour

Our call center representatives support a healthcare customer in a work from home environment. The call center representatives will assist inbound callers with application and eligibility requirements for healthcare programs. Resp...

12 hours ago seen See more...

Temporary Call Center Representative New

National Grid

New York, NY

* Respond to all customer contacts included but not limited to gas and electric investigations, complex meter situations, web inquiries, email and correspondence. As such, the Company's testing programs and policies regarding the...

18 hours ago seen See more...

Call Center Rep - Referral Coordinator New

Teksystems

Phoenix, AZ

Description: Experience with Referral and Authorization is a plus not required The R&A Coordinator will be required to take both inbound and outbound calls This role will work from an Auto-Dialer (60 -70 calls per day) Metric...

21 hours ago seen See more...

Travel Center Lead

Pilot Company

Troutville, VA

Previous experience or working knowledge of retail operations. Incredible customer service skills & the ability to help maintain a customer focused culture. Must be proficient with a calculator, computer, and other equipment. Abil...

2 days ago seen See more...

Call Center Representative | Auto Dialer | Career Admissions Enrollment

Terra Staffing

Mesa, AZ

Utilizing an auto (power) dialer that automatically dials out to prospective students and live transfer interested students to the college of their interest. Assisting in setting up on-campus tour appointments for students and ans...

2 days ago seen See more...

Distribution Center Lead in Beaumont, TX at American Tire Distributors

Atd

Beaumont, TX

Distribution Excellence Managers. Distribution Center Supervisors. Other Distribution Center Leads. Experience: Computer literacy is required. Experience in Microsoft Office Suite is preferred. . Such alternatives to the above...

2 days ago seen See more...

Call Center Team Lead

Shirley Ryan Abilitylab

Chicago, IL

$60.8K - $77K a year

The Call Center Team Lead consistently demonstrates support of the SRALAB statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their f...

3 weeks ago seen See more...

hybrid Call Center Team Lead

Teei

Gainesville, VA

$23 an hour

Demonstrate the ability to perform activities inherent to the team responsibilities and assist when necessary to keep the team on track. Maintain focus on positive results, regardless of internal changes. Ensure a high level of ac...

3 weeks ago seen See more...

Guest Experience Lead | Blakeney Shopping Center

Lululemon Athletica

North Carolina, United States

Bring the lululemon Guest Experience framework to life, leading from the floor to establish an exceptional and inclusive Guest Experience. . Continuously assess the level of guest connection and technical product education, ensur...

yesterday seen See more...

Call Center Representative, Team Lead

Coolsys

United States

$45.5K - $57.6K a year

Competitive pay Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K) match Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on...

4 weeks ago seen See more...

Call Center Team Lead - Sales

Extra Space Management, Inc

Midvale, UT

$45.5K - $57.6K a year

Manages a sales team of both in-office and remote agents to meet target department KPIs.. Builds a high performing sales team by establishing a culture that maximizes every customer interaction. Takes an active role in the develop...

4 weeks ago seen See more...

Lead Supervisor (988 National Backup Call Center)

Hopelink Behavioral Health

Oakton, VA

Remote position. $54,000 starting salary. Medical/Dental/Vision. Paid Holidays. PTO and Sick Time, Birthday Time (Up to two (2) hours of leave the week prior to, week of, or week after birthday). 403 b with Employer Matching. PRIM...

4 weeks ago seen See more...

Remote Team Lead Call Center (San Antonio, TX)

Mmc Group

San Antonio, TX

$21 an hour

Provide support by overseeing a team of Call Center agents. Motivate and support agents through feedback and communication. Assist agents with calls and technical issues. Provide support and feedback for the team, ensure that the...

a month ago seen See more...

Team Lead, Pharmacy Call Center

Cloud Rx Pharmacy

Dallas, TX

Develop daily, weekly, and monthly objectives for the Call Centers activities. Participate in strategic vision and planning session, representing Call Center area for Company's growth objectives. Conduct effective resource planni...

a month ago seen See more...

Remote Bilingual Overnight Call Center Team Lead - Houston, TX

Ars-Rescue Rooter

Houston, TX

$17 - $18 an hour

Handle inbound calls with exceptional customer service Monitor Dashboards- ensure adequate phone coverage Monitor and assist CSRs in Teams chats Monitor Negative Calls Assist with Coaching CSRs Assist with training new hires. Enco...

a month ago seen See more...

Second Shift Call Center Team Lead

Teksystems

Boston, MA

Assist in overseeing 2nd shift activities and Call Center representatives to ensure compliance with all Call Center operating procedures and policies. Responsible for monitoring the teams daily shift performance and managing brea...

a month ago seen See more...

Call Center Advisor-Growth Opportunities-Warm Leads

Ameritech Construction

Annandale, VA

An awesome guaranteed hourly rate + Weekly and Monthly Bonus Pay Plan. Paid Training. Upward Mobility. Management Training. Health Benefits. Multiple opportunities to grow with us. Not just a JOB it's a CAREER!!!!...

a month ago seen See more...

Call Center Team Lead

Lcs

Boston, MA

$28 - $30 an hour

Call Center supervisor/Team Lead: 3 years (Required). work: 8 years (Required). Boston, MA: Relocate before starting work (Required)....

a month ago seen See more...

Call Center Team Lead - Remote

Rowcal Construction & Maintenance

Remote

$23 - $28 an hour

Ensuring that your Call Center Team knows their objectives Call Q/A Taking call escalations and general team assistance (queues) as needed Ongoing coaching and development of your team Monitoring and driving individual and team pe...

2 months ago seen See more...

Call Center Team Lead - Remote

Rowcal

Minneapolis, MN

Ensuring that your Call Center Team knows their objectives. Call Q/A. Taking call escalations and general team assistance (queues) as needed. Ongoing coaching and development of your team. Monitoring and driving individual and tea...

2 months ago seen See more...

Team Lead Case Management Call Center

Medical Service Company

Remote

$42.4K - $53.7K a year

Competitive Pay. Advancement Opportunities. Medical, Dental & Vision Insurance. HSA Account w/Company Contribution. Pet Insurance. Company provided Life and AD&D insurance. Short-Term and Long-Term Disability. Tuition Reimbursemen...

2 months ago seen See more...

Call Center Specialist - Shift Lead

Enterprise Bank

Lowell, MA

$69.2K - $87.7K a year

Leader: Inspires teammates to follow them Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary...

2 months ago seen See more...

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What are the top cities open Call Center Lead jobs?

There are open Call Center Lead jobs in several cities including Phoenix, Colorado Springs, Kissimmee, Seattle, Olin, Sacramento, Anchorage, Ashburn, Ann Arbor, Waukegan, Chicago, Denver, Allen, Dallas, Helena,

What companies are hiring for Call Center Lead jobs?

The top companies hiring now for Call Center Lead jobs are Jackson Hewitt 2215, Northshore, Oxford Government Consulting, Providence Health & Services, SPS North America, Inc, State of Arizona,

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