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Analyst Help Desk jobs

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IT ANALYST / HELP DESK

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

CompanySymbiotic Services
AddressDallas, TX
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 weeks ago See detail

IT Analyst / Help Desk

Symbiotic Services

Dallas, TX

Fields incoming problem requests from clients via telephone, e-mail, and in person.. Prioritizes and schedules problem resolution, escalating when necessary.. Documents the support request process thoroughly.. Performs Microsoft A...

3 weeks ago seen See more...

IT Analyst - Help Desk

Teksystems

Normal, IL

Description: Job DescriptionTEKsystems is seeking a qualified Field Services Technician to join our team in support of our customer's manufacturing facility. This will be a 3rd Shift positionJob Duties Resolve plant floor system...

3 weeks ago seen See more...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

3 days ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

5 days ago seen See more...

Senior Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$76.8K - $97.2K a year

Provide functional support in the operations and maintenance of the Momentum application. Analyze and resolve issues as identified by the client across different Momentum modules. Execute various reports to identify documents or i...

a month ago seen See more...

Functional Business Analyst - Help Desk

Cgi Group, Inc.

Arlington, VA

$49K - $62.1K a year

Entering tickets received via phone or email into Jira tool. Diagnosing calls and identify the functional issue(s), solution testing if needed. Responding to users with appropriate functional issue resolution. Identifying applicab...

2 months ago seen See more...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

2 months ago seen See more...

Senior Network Analyst - Help Desk

Illinois Municipal Retirement Fund

Oak Brook, IL

Deadline for internal candidates is March 27, 2024.INTRODUCTIONSUMMARY: The Senior Network Analyst -Help Desk will be primarily responsible for providing excellent customer service to our internal staff for all of their PC/network...

2 months ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

5 days ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

6 days ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

6 days ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

a week ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

a week ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a week ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

a week ago seen See more...

Help Desk Analyst

Pursuit Aerospace

Morton, IL

$36.3K - $46K a year

Perform installation of PC hardware and software. Perform onboarding and deboarding duties for end users Assist in network and hardware troubleshooting. Assist in performing preventative maintenance and upgrades on servers. Help t...

a week ago seen See more...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a week ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

a week ago seen See more...

IT Help Desk Analyst

Coventek Inc

Atlanta, GA

$37.7K - $47.7K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a week ago seen See more...

Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

a week ago seen See more...

Help Desk Analyst

Bowman & Company Llp

Voorhees, NJ

From $20 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Vision insurance. 1 y...

a week ago seen See more...

Technical Help Desk Analyst

It Customer Service - Post

Trenton, NJ

$20 - $22 an hour

Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio. Must have good clear communicati...

a week ago seen See more...

Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

a week ago seen See more...

Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

a week ago seen See more...

IT Help Desk Analyst

Supercare Health

City Of Industry, CA

Identify, research, and resolve technical problems and assist with telephone calls, emails, and personal requests for technical support. Maintain documentation, track and monitor the problems to ensure a timely resolution. Analyze...

a week ago seen See more...

Senior Help Desk Analyst

The University Of Tennessee, Knoxville

Knoxville, TN

Work is completed with minimal oversight.Duties Performed HelpDesk and Campus Operator SupervisionThe primary function of this position is to serve as a senior analyst on a remote team, provide excellent customer service, a...

2 weeks ago seen See more...

Help Desk Specialist New

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

6 hours ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

3 weeks ago seen See more...

Software Support Specialist (Help Desk)

Teksystems

Zionsville, IN

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

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Help Desk Analyst - Charlotte, NC

Network Essentials, Inc.

Charlotte, NC

IT Support relating to technical issues involving Microsofts core business applications and operating systems. Support of disaster recovery solutions. Basic technical support at the network level: WAN and LAN connectivity, router...

3 weeks ago seen See more...

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