Job Summary
Under direct supervision, is responsible to receive calls for and dispatch security services; operates base radios; answers telephones; monitors alarm systems and closed circuit TV screens; relays radio/telephone communications; monitors record systems of the department.
Job Duties
- Receives requests for Public Safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units.
- Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University.
- Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports.
- Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel.
- Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity.
- Performs other duties as assigned.
- The hours for this position are 3pm - 11 pm.
Knowledge, Skills, and Abilities
- Satisfactorily completion of an annual in-service training program
- Ability to demonstrate physical and psychological fitness
- Ability to work one of three permanent shifts to meet University and/or department needs
- Ability to work overtime as required
- Ability to speak clearly and distinctly
- Ability to react calmly during emergency situations in order to relay information to appropriate personnel
- Ability to extract data from conversation and documents
- Verbal and written communication skills
- Interpersonal/human relations skills
Minimum Qualifications
High School diploma or equivalent; supplemented with one (1) year of experience in a position requiring the use of interpersonal/communication skills and high interaction with the public. Must be able to type accurately; requires passing drug screening upon hire and throughout employment. Must be 21 years.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person