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SalaryJob Description and Duties
Under direction of the Lieutenant, the incumbent will be directly responsible for the direction and coordination of the shift supervisors (PSDSI’s). Investigates complaints against PSDSI’s and other employees as necessary. Provided training and guidance on an ongoing basis for PSDSI’s. Prepares evaluations of the PSDSI’s. Responsible for hiring and training of PSD’s and PSDSI’s as needed. Maintains order, discipline and open lines of communication within the center. Reviews and approves the evaluations of Public Safety Dispatchers (PSD’s) to ensure evaluations are objective and relevant. Participates in counseling sessions between PSDSI’s and employees to ensure expected results are attained and documented. Initiates and completes assignments on time following the appropriate Department format; including, but not limited to: memorandums, letters, manual revisions, budget requests, etc. Reviews/approves absence requests, merit salary adjustments and travel expense claims of communications personnel. Serves as a review level of grievances, overtime usage, and complaints pertaining to all communications personnel. Review level for written work prepared by the PSDSI’s. Conducts or attends various meeting relating to the operation of OCCC and/or the communications personnel. Ensures Cal OES/ NENA call answer time standards are met.
You will find additional information about the job in the Duty Statement.
Working Conditions
- Orange County Communications Center Public Safety Dispatch Supervisor II's work a 4/10 work week with seniority sign-up.
Department Information
Irvine, CA 92618
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: https://www.chp.ca.gov
Special Requirements
- The position(s) require(s) a Drug Screening be passed prior to being hired.
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- The position(s) require(s) Medical Clearance prior to being hired.
- The position(s) require(s) Psychological Evaluation clearance prior to being hired.
- The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the JOBS.ca.gov website.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/30/2024Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Criminal Record Supplemental Questionnaire
Desirable Qualifications
- Ability to prepare staff work with little or no direction; manage multiple projects; effective time management skills; above-average interpersonal skills, and be expected to report to work on time, with minimal absences.
Benefits
- Benefits summary - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.chp.ca.gov
Human Resources Contact:
Sarah Jones
(916) 843-3787
Hiring Unit Contact:
Lieutenant Matthew Barnachia
(949) 784-6700
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Office of Equal Employment Opportunity
(916) 843-3190
oeeo@chp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number JC-423103 and/or position number 388-676-1665-002 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
https://calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
