Wethersfield - Public Safety Dispatcher

Job Announcement

Benefits include:

Health Insurance, Life Insurance, Long Term Disability, 401 (a) Retirement Plan, Paid Holidays, Vacation, Personal and Sick Leave.

Summary:

Under the general supervision of the Chief of Police or designee, the Public Safety Dispatcher receives and transmits emergency and administrative messages over a combined police, fire, and medical communications system. The Public Safety Dispatcher is responsible for addressing incoming complaints and calls for service from the public, and requests for action from field units. The dispatcher will deal with emergency situations and have to deal with difficult or hostile situations and individuals via telephone, while diligently performing his/her duties relevant to the incident at hand.

Examples of Specific Duties:

Receive telephone calls via 911 and routine telephone lines, and mechanical alarm signals for emergency police, fire, or medical services. The dispatcher will obtain relevant information to evaluate the emergency situation, determine the appropriate response to the call, the initial resources needed to effectively respond to the emergency and dispatch those resources from Town and State agencies. As circumstances indicate, maintain ongoing contact with reporting persons to obtain additional information regarding the situation and to keep responders updated as to the conditions prior to arrival on the scene. Will assist with pre-arrival emergency medical instructions. Create and update computer files for calls for service via a Computer Aided Dispatch system.

Minimum Qualifications:

The administrative skills would generally be acquired with a high school education or equivalent. Technical skills and knowledge would generally be acquired from prior communications experience or in on-the-job training. Certified in CPR for the Professional and First Aid. Experienced in the use of multi-frequency radio system, MS Word, MS Excel, email, and troubleshooting computer, printer, and office supply problems. Successful completion of state mandated training courses including Public Safety Telecommunicator, Enhanced 911 Telephone System and Emergency Medical Dispatch, COLLECT/NCIC Certification. CPR for the Professional and First Aid must be attained within one (1) year of hire and must maintain.

Desired Qualifications:

Prior communications and dispatching experience.

To Apply: www.policeapp.com/wethersfieldct 

A complete job description is attached.

Successful candidate must pass a written exam and/or interview process, pre-employment physical, drug testing and background investigation prior to employment.   Only candidates selected for interviews will be contacted.

The Town of Wethersfield is an Equal Opportunity/Affirmative Action employer.

Please direct questions regarding this position to HR@wethersfieldct.gov

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.