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SalaryJob Title: Part Time Technology Support Technician
Overview
American Heritage School is seeking multiple part-time Support Technicians to provide onsite Technology Support to students and faculty at the American Fork Campus. An ideal candidate is committed to working in a faith-based atmosphere aligned with values taught by the Church of Jesus Christ of Latter-day Saints. He or she is professional, optimistic, and organized, dedicated to providing prompt, proactive, and patient customer service.
Position Details
Hours: 20-25 hours/week
Pay: Position starts at $21/hour, depending on experience.
Start Date: Candidates may start as soon as February 5, 2024.
Primary Responsibilities
- Technical Support: Provide prompt technical support to students and faculty.
- Troubleshooting: Diagnose and resolve issues with MacBooks, AppleTVs, printers, projectors, and TVs.
- Documentation: Maintain detailed records of tickets and resolutions.
- Training: Providing basic Microsoft 365 and MacOS training to faculty in one-on-one appointments.
- Organization: Maintain inventory of devices, peripherals, and cables.
Qualifications
- Proficiency in Microsoft 365, specifically Excel, Teams, OneDrive, and SharePoint
- Familiarity with MacOS
- Strong written and verbal communication
- Self-starter mentality
Candidates must be willing to uphold and serve as ambassadors for the AHS Mission Statement, Honor Code, and Diversity Statement on and off campus.
