Address
Form of workJob Description
Hello,
My name is Alex and I represent The Fountain Group. We are a national staffing firm and are currently seeking an IT Support position for a prominent client of ours. This position is located in South Jordan, UT 84095
Temp to Perm Role
M-F, 40 hours per week; 8am-5pm
Pay Rate: $26 per hour W2 *salary conversion ~55k with full benefits*
o This position supports users across the organization that have technical needs. Focusing primarily on Dell laptops and devices within a Microsoft domain.
Responsibilities:
o Answer, troubleshoot and document support calls and tickets
o Assist staff with the installation/imaging, configuration and ongoing usability of desktop computers, laptops, MacBooks, & peripheral equipment and software
o Identify, isolate and repair/resolve hardware and software problems
o Works with vendor support contacts to resolve technical problems with desktop computing equipment and software
o Utilize ticketing system to document and prioritize work
o Works closely with Manager to purchase hardware and software
Qualifications/Preferred Skills:
o High School Diploma/equivalent required
o 2+ years of relevant experience; troubleshooting skills
o Experienced with Windows devices and support of Windows OS
o Ability to manage user accounts in Active Directory and Exchange
Browse our website below for additional information on our company.
The Fountain Group
4505 Woodland Corporate Blvd, Tampa, FL 33614
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”
