Property Manager

SCOPE: This position reports to the Director of Property Management Services and is responsible for the management of CMHA residential rental property.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.

•  Manage a property portfolio consisting of elderly, family and/or scattered site housing. Implement controls to ensure timely collection of rent and consistent enforcement of the lease among all tenants. Make daily rounds on the property, including individual house calls to reinforce lease compliance.
• Participate in the preparation of the annual operating budget for property management sites.
• Market units to prospective tenants. Perform housekeeping inspection 90 days after move-in and refers potential problem tenants to housekeeping class.
• Perform annual inspections on all units. Take necessary management action to address clients who are not complying with the lease requirements, up to and including initiation of eviction procedures.
• Collect rent and assesses special charges. Enforce rent collection policy consistently and proceeds with eviction of tenants who are not in compliance.
• Work directly with individual residents, resident organizations, social services staff, etc. to investigate and resolve resident complaints, initiate programs to serve the resident community, etc.
• Provide Gold Standard customer service to internal and external clients
• Work closely with maintenance and modernization staff in the Authority to ensure appropriate upkeep and curb appeal of the property, and to ensure that modernization funds are used most effectively in addressing the physical improvements for the property.
• Supervise staff assigned to the property management function; train staff on the full range of property management responsibilities; hire, discipline, approve leave, etc.; mentor and coach staff in effort to achieve established goals and enhance individual and group performance; completion of annual performance reviews; prepare and submits timesheets and payroll adjustments;
• Perform additional duties as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each competency satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

DESIRED QUALIFICATIONS:

•  Ability to perform in a busy, changing, multi-tasking work environment.
• Excellent written and verbal communication skills.
• Working knowledge of PC-based computer applications for management reporting systems, e.g. Microsoft Word and Excel.

EDUCATION/EXPERIENCE/CERTIFICATIONS:

• Bachelor's degree in management, Business Administration, Urban Studies, Property Management or related field; or an equivalent combination of post-secondary education and property management experience.
• Two (2) years supervisory experience.
• Supervisory experience in a unionized environment preferred.
• Experience in management of subsidized residential property preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to sit or stand for eight hours while performing essential work duties. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must be able to perform essential job functions in an environment that could have increased stress levels.

OTHER: The candidate must possess and maintain a valid driver’s license in state of residence, and maintain an insurable driving record under the terms and conditions of the CMHA auto liability policy. The candidate may have no more than 6 accumulated points in 3 consecutive years.
Note: As a condition of employment at CMHA, you must agree to and pass a drug screen test, criminal background check and motor vehicle check.

EMPLOYEE ACKNOWLEDGEMENT
I understand that this position description in no manner states that these are the only duties and responsibilities to be performed by the incumbent. My signature below signifies that I have reviewed the contents of my position description. Additionally, I acknowledge that this document in no way implies a contract of employment. I understand that my employment with Cincinnati Metro Housing Authority is “at will”, and may be terminated by myself or my employer at any time, with or without notice, with or without reason.