APM Help is a rapidly-growing company seeking motivated applicants who are passionate about Property Management and have experience with the Rent Manager software platform. As a Rent Manager Consultant, you'll have the opportunity to work with a team of self-starters, solve problems, become an expert in the Property Management industry, and help clients achieve their business goals. Responsibilities:
- Serve as the initial expert for inbound clients and perform consultations with our Sales Team
- Diagnose client databases and provide an hourly estimate for work needed to get the client's books fully cleaned up and audit ready
- Manage client clean ups in preparation for hand off to Account Manager for recurring services
- Maintain daily communication with clients to keep them updated on the progress of your outstanding projects and answer general questions
- Provide rapid-audits to prospective clients during initial consultation and ultimately provide an hourly estimate for fully clean-up
- Create customized workflows and processes in Rent Manager that align with client business goals and objectives
- Train and educate clients on the use of Rent Manager and Property Management best practices
- Work with team members in other departments to resolve accounting and general software issues
- Coordinate project deadlines with other teams to ensure smooth transitions to additional services offered by APM Help
- Help with side projects with our Marketing and Sales Team to help grow the department
Qualifications:
- REQUIRED: Must have worked at Rent Manager
- 2+ years of Property Management Bookkeeping experience
- Strong familiarity with the Property Management industry
- Ability to diagnose and resolve most Property Management accounting issues
- Strong communication and call handling skills
- Experience as a property manager preferred but not required
- Proven track record of providing exceptional customer service
- Ability to work independently and collaboratively within a team environment
- People management experience is a plus
- Experience with other Property Management software platforms (e.g. AppFolio, Yardi, Propertyware) is a plus
Compensation & Benefits:
- Starting salary at $60,000
- Fully remote -- work from anywhere!
- Performance-based bonus structure
- Health, vision, and dental insurance
- 401(k) with 3% company contribution (better than a match!)
- Paid time off benefits
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
Work Location: Remote