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Form of workJob Description
MP Systems, Inc. is hiring a Project Manager to support the distribution utility branch. The Project Manager will manage safety, general contractor, employee engagement, customer satisfaction, profits, and sales growth of one or more customers or projects and conduct business in accordance with PPC and MP Systems, Inc. mission and vision statements.
Responsibilities:
Responsibilities:
- Manage billing & collections; bill customers weekly. Manage billings for positive company cash flow.
- Forecast what is to be done on a weekly basis, when, and by whom. Analyze and forecast factors that affect results to maximum efficiency. Develop appropriate programs, strategies, and supervision.
- Share manpower, resources, and tools with all projects, departments, and branches as needed.
Develop and maintain relationships with customers; ensure high quality service is provided to guarantee repeat sales and favorable recommendations. - Take prompt action to resolve any customer complaints. Survey all customers and achieve a minimum rating of 9.0 out of 10, with a goal of 9.8.
- Provide overall leadership to department while acting as a team player; lead by example; provide necessary and frequent communication to direct reports to ensure smooth and efficient operation of department.
- Provide personnel development plans, monitoring, coaching, feedback, & growth opportunities to your direct reports.
- Ensure that you are developing at least one candidate to back up your position. Assess own development needs and plan with your supervisor for incorporation into your development plan.
- Interview & hire prospective employees. Manage employee job performance.
- Complete performance appraisals for direct reports. Counsel, discipline, and terminate as necessary and in accordance with company policies.
