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Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
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World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
Capgemini Engineering is an integral part of the Capgemini Group, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.
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DisclaimerCapgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
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JobDescription
This position will have accountability for the End to End MAKE Technology for a J&J Tier 3 Manufacturing site. This will entail delivery of Infrastructure Services and Application and platform Build (Development) and Run (Support) services.
This includes managing the monitoring of application and platform performance, service health performance metrics, change management, development for projects and enhancements, ticketing and resolution of incidents, resolution of identified problems, execution of releases associated TLM and Problem Management.
The ideal candidate will have knowledge of MAKE business processes and their IT needs. There will be responsibility to manage contracted resources. Experience in a matrixed environment and leading support teams is required.
Responsible for overall site health and infrastructure environment - Monitors service levels, tracks metrics/analytics, and ensures site health of TS services
Interacts with MLL platform owners to problem-solve future-state requirements
Interacts with multiple MLL stakeholders - Execution systems, plant engineers and technicians and MLL IT
Maintains IT facilities ownership (e.g., local computer rooms)
Performs site-level Disaster Recovery (DR), Business Continuity Plan (BCP), CMDB related to TS services
Provide innovative ways of problem solving and implementing system improvements
Collaborate with JJT Teams to deliver solutions and to manage escalations where needed for new demand or delays to committed dates on service requests
End-to-end IT risk management at the site including lifecycle management, information security, and GxP
Ensure incidents are followed up if/when needed for root cause investigation and preventative action
End user knowledge (e.g., training, technical writing) related to TS services
Vendor management associated with Ricoh/Xerox or any other vendors related to TS services
Supports TS financial reporting and analysis of site infrastructure costs
Accountable for TS services at the sites and the associated reliability and uptime of the site operations dependent on TS services
Fast response time to high-priority MLL requests
Required Skills
- 6 years of experience Manufacturing site IT - MES
- Hands-on experience with project management
- Experience in Supply Chain IT (specifically Manufacturing site IT including GxP) work experience. Experience with J&J Supply Chain IT is a strong plus
- Experience in Managing Implementation, interface development.
- Migration projects in Osi Pi and MES experience who knows all the GxP deliverables and is equipped with knowledge, being able to guide business, develop project plan and execute/lead the project
