Project Manager For Water Utility Operation

About Veolia North America

A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website www.veolianorthamerica.com.

BENEFITS

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.  Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. 

Position Purpose: 

Responsible for providing quality water services to the City of Hoboken under a long-term service contract.  Project delivery must be accomplished in accordance with Veolia's commitment to Superior Client/Customer Service, motivated and trained employees, and business efficiency. The position is responsible for full compliance with contractual responsibilities, safety and environmental compliance goals using the full resources of the Company to maintain the superior client/customer loyalty and excellent relationship.   Position will coordinate and leverage the efforts of Veolia's support functions - Technical Services, Customer Service, Finance, EH&S, Legal, Human Resources, and Operations Management to execute annual project deliverables.   The manager will work closely and collaborate with Jersey City management team.

Dimensions: 

• 1 Operations Supervisor
• 4 Distribution Utility Techs
• 1 Administrative Assistant

Primary Duties/Responsibilities:

• The Manager supervises and participates in the preparation and administration of strategic plans, systems plans, capital plans, marketing plans, operating plans and revises plans as needed.
• The Manager administers corporate, local, and state rules and regulations, which govern operations, water quality, service, safety, etc.
• The Manager develops and maintains sound regulatory, governmental, media, community, customer and employee relations programs.
• Provides client relations including presentations of progress and special reports, participates in client meetings, conducts client service audit interviews and professional handling and resolution of client services concerns, contract interpretation and modification and/or renewal activities.
• Aggressively supervises project staff and contractors to ensure work is performed in a safe and professional manner by following established safety, operating and emergency response procedures.
• Ensures uniform monitoring and recordkeeping are performed.
• Ensures that safety, process control, and maintenance management programs and systems are consistently implemented by subordinates and that each site follows established administrative and maintenance policies and procedures.
• Fosters a productive and positive work environment.
• Manages and directs all activities related to Technical Services within the scope of his/her reporting structure.
• Manages the establishment of procedures for maintaining high standards of operation, product quality, reliability, and safety. Determine and enforce, through direct and functional report groups, productivity, quality, and safety requirements in accordance with company needs, based on current local, state and federal regulations. Evaluate and develop improved techniques for the control of operations, quality, reliability, and safety.
• Supports and assists as necessary the development and maintenance of sound regulatory, governmental, media, community, customer, and employee relations programs.
• Promotes morale and provides staff with an atmosphere of open communication, innovation, and job growth.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job:

• The employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.

Education/Experience/Background:

• Bachelor's degree in Business, Science, Civil, Environmental, or Sanitary Engineering preferred.  Equivalent experience in related fields with strong understanding of local governments and contracting of local services acceptable.
• Master's Degree in Engineering or MBA, preferred.
• Formal training in the development, deployment, and use of Management Control & Reporting Systems (MCRS).
• Minimum ten years combined experience as Project Manager/ Operations Manager/Director in a Water Utility, Consulting Engineering, Construction Management, Program Management, or Facilities Management organization with a minimum of five years of supervisory experience managing Technical/Operational employees and complex activities.
• Strong knowledge of municipal water industry issues including regulatory, financing, and inter-local government management agreements.

Knowledge/Skills/Abilities:

• Strong skills in preparing client proposals, bid and/or contract amendments for governmental agencies, with an emphasis on public works.
• Strong experience in managing contracts including negotiations, resolving conflicts, and preparing and negotiating change orders.
• Strong skills in working with clients to develop new business, negotiate contracts, prepare capital plans, and manage regulatory reviews.
• Strong vendor management experience.
• Working knowledge of water treatment methods, distribution system operations and maintenance, utility accounting systems and procedures, and engineering principles as related to water treatment and distribution facilities. 
• Strong financial acumen with ability to review and recommend annual budgets and report variances.
• Strong interpersonal skills to effectively relate and interact with elected officials, regulators, and media.
• Proficient knowledge of Microsoft Office including Excel, Word, Outlook, and PowerPoint.

Required Certification/Licenses/Training:

• NJ Certifications in Water Distribution (W-4) preferred or an ability to obtain through testing or reciprocity within 12 months.
• A valid driver's license in state of residence is required and must meet risk management guidelines.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk; climb stairs or ladders; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
• The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include the ability to distinguish color, close vision and distance vision.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.