Project Manager

About Technosylva

Technosylva (La Jolla, CA), a TA Associates portfolio company, is the industry leader in providing on-demand wildfire spread prediction and wildfire risk forecasting products and services. Technosylva focuses on selling recurring revenue based SaaS products coupled with data analytics, and implementation services for large customers. We are growing rapidly, our team of ~100 employees are based in the USA and Spain, and our customer base is extending across the US and Internationally.

Overview

The Project Manager will work closely with the VP of Customer Delivery, product managers, implementation leads and the other Project Managers in a dynamic environment across multiple time zones applying conventional project management methods to coordinate the delivery and implementation of Technosylva’s subscription software products. Experience with managing milestones, deliverables, stakeholder communication is required.

Description of Work Duties:

Major job functions in which the employee is expected to participate and is responsible for are listed below.

• Be accountable for the full life cycle of successful customer projects (Sales to Customer Support/Customer Success) including new implementations, updates, Change Requests and other.
• Work with and lead Technosylva team members to develop project plans and timelines, identify project tasks, and coordinate completion of project deliverables and outcomes. Product implementation patterns are well understood for projects however coordinating timelines and deliverable milestones with the Technosylva technical team and customer is necessary.
• Support Technosylva senior leadership and project leads with maintaining project schedules and communicating status of project milestones, upcoming deliverables, dependencies, and risks and issues with leadership, project leads and clients.
• Coordinate and plan projects and tasks using company approved software, such as Microsoft Office, Google Docs, Notion and Jira.
• Collaborate with Technosylva senior leadership to schedule, plan and coordinate software deliveries for all projects and platforms.
• Identify project, deliverable, and software release conflicts across projects and clients, supporting Technosylva senior leadership to revise project schedules and communicate with clients as needed.
• Proactively seek opportunities to implement improvements in the project management process and deployment pipeline.
• Measure project performance using project management best practices methodology and techniques.
• Act as a cross-functional coordinator of project team members.
• Closely collaborate with clients, assuring project success and customer satisfaction.
• Communicate with project leads to identify completed billable tasks and support Technosylva senior leadership with project billing, invoice preparation, and client billing communication.
• Provide leadership by motivating team members to meet project goals, adhering to their responsibilities and project milestones.
  
• Work with Technosylva senior management and product leads to identify project opportunities and provide custom solutions to meet client needs.
• Support Technosylva senior management with strategic planning.

Competencies: Knowledge, skills and abilities required in this position.

Required

• Proficiency utilizing the MS Office Suite and Google Apps
• Familiarity with project management software programs such as Smartsheets, Notion and Jira (or equivalent)
• Problem-solving ability with excellent verbal, written, and presentation skills.
• Demonstrated success in working remotely, successfully completing multiple complex projects simultaneously on time and within budget.
• Well organized, self-motivated, upbeat, creative, resourceful and accountable.
• Demonstrate strong leadership, management, and collaboration qualities.

Additional Preferred Competencies

• Experience working in wildland fire, forestry, electric utilities or related discipline.
• Experience managing or utilizing the Agile development process.
• Formal project management training.
• Familiarity working with cloud-based computing environments and SaaS deliveries.
• Bachelor’s degree in a technical field such as engineering, computer science, and/or natural science.
• Valid PMP designation from the Project Management Institute (PMI) is an asset.