Project Coordinator

Job Title: Project Coordinator

Department: Ops engineering

Reports To: Molly Falls

Revision Date: 1/3/2024

Salary: $65,000 – $92,000

Location: Remote

Company Overview

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

We’re seeking curious, growth-minded thinkers to help shape our vision, structures, and systems; playing a key role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

Purpose: The Project Coordinator will assist program managers, operations, and client management teams with the coordination of resources, tasks, and information on mission critical Public Safety Projects. The Project Coordinator will enable the successful on-time delivery of next generation 911 projects and troubleshooting initiatives with the expected quality and scope. Project work will include location accuracy preparation, technology and tool analysis and updates, process efficiency efforts, and other efforts to advance 911 technology for Comtech clients.

While the ideal candidate must be well organized, flexible, and attend detailed minutia, strong systems analysis and people skills are also a requirement. This position requires both the ability to be personable while successfully orchestrating and executing assigned tasks. It is vital to handle challenges and complications efficiently and effectively as the point person for deployment and troubleshooting activities.

Responsibilities:

• Assist with the integration and testing of systems & subsystems. Manage and coordinate integration efforts between Public Safety IT subsystems and the NG9-1-1 system.
• Lead technical discussions in integration planning and manage associated action items.
• Assist in the coordination with project leads and subcontractors to continue review of all required interfaces with the NG9-1-1 system.
• Lead efforts to analyze data to spot anomalies, trends and correlate similar data sets.
• Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures.
• Build and maintain relationships with project stakeholders by providing education, guidance, input, and initiatives to support project work.
• Develop project reporting dashboards to support project updates and readouts.
• Project meeting facilitation and support, taking and distributing minutes, and tracking action items and decisions with project team members.
• Gather status on tasks, capture risks, issues, action items, and update plans, and project documentation.
• Monitor tasks, track project milestones and take action to ensure project deadlines are met.
• Escalate project risks and issues and work with project team on solutions where applicable.
• Ensure adherence to quality standards.
• Additional project tasks and duties as required.

Skills:

• Proven experience in task management and project status reporting
• 911 call flow understanding
• Demonstrated leadership, organizational skills, planning skills
• Ability to prioritize and escalate where appropriate.
• Proven ability to work in a fast paced, self-directed environment
• Excellent communication and presentation skills.
• Quality orientation with a strong eye for detail.
• Competency with MS Project
• Competency with MS Office Word, Excel, Outlook, Visio, Powerpoint, Sharepoint
• Experience with collaboration-based (social) project management tools is desired

Requirements:

• Four-year college degree or three years of 911 systems experience.
• Public Safety Answering Point (PSAP) experience desired
• Two (2) years of project coordination experience on complex project desired.

About:

Comtech Telecommunications Corp. is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.