- Oversee and optimize $10M+ in licensing of Microsoft products
- Work closely with the Director of Global Infrastructure and technology leaders and architects to understand the technology strategies. Work with technology leaders and the Microsoft account team to create processes, automations and governance necessary to tune delivery of tools, support, training and services that will enable these strategies.
- Create governance of licensing, ensuring team members are licensed and have access to the tools they need, while not overprovisioning licensing for tools that are not needed.
- You are a great collaborator. You proactively partner with technology and business leaders to understand business needs and the M365 capabilities and features that best support these needs. You understand user stories and roles, and you provide analysis documentation and frameworks that will be used by architects and engineering teams to automate provisioning of software, while optimizing spend.
- You manage value realization by sponsoring communities of practice, training and experiential accelerators that will improve usage and value of the tools.
- Lead efforts to evaluate new capabilities and features.
- Provide status updates, including product and service metrics, and communicate effectively to the sponsors and stakeholders
- Support the procurement process:
- Responsible for monitoring & reporting over/under utilization.
- Analyze purchase records and other entitlement information to contribute to contract negotiation/pricing.
- Contribute to terms negotiation process
- Software Compliance: Understands product use rights, license allowances and contractual entitlements for software products
- Monitor licenses for compliance through software inventory scans; initiating corrective actions when non-compliance or over purchase opportunities arise.
- Supports Internal and external software compliance audits.
- Performs software audits on a regular basis.
- Problem Solving Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Provides input and guidance to identify process deficiencies and analyze problems and solutions.
- Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow through on commitments.
- 5+ years of relevant program/product management experience
- 5+ years of experience in software license management for enterprise level business (10000+ users) and enterprise level software providers, preferably Microsoft.
- Familiarity and experience with Microsoft software licensing and license use rights.
- Experience with building and managing reports that track usage and clearly identify trends, issues and opportunities.
- Experience with mapping business activities to software capabilities and features.
- Working knowledge of licensing renewal contracting language used in complex, comprehensive enterprise level agreements
- Strong communication, mathematical and financial analysis skills
- Takes ownership and follows through on tasks; drives decisions; results-oriented
- Flexible and able to handle multiple priorities
- Creative, innovative thinking, intellectual curiosity
- Problem-solving and sound judgment
- Strong organizational and time management skills; ability to multi-task
- Strong attention to detail
- Excellent verbal and written communication & presentation skills with all audiences
- Strong interpersonal skills with proven leadership
- Strategic thinker
- Acts with speed, simplicity and decisiveness
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Immigration support is potentially available for this role.
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)