Client Programs Manager

Company Overview: Job Description:

• Maintain current knowledge of government legislation and disseminate to management as it relates to Workers’Compensation
  
  • Oversee the internal company process for activating new accounts; transition from the sales cycle to service stage; interface with other departments within the company including Information Technology, Finance and Workers’ Compensation to assure client needs will be met
  • Develop and maintain strong professional relationships with clients through ongoing and effective communications and on-site visits; has sensitivity to client needs
  • Maintain communication and facilitate meetings with clients to review claims and discuss concerns as they pertain to medical bill repricing, reporting of claims and nurse case management issues.
  • Serve as a single point of contact for clients to address inquiries and attend regularly scheduled client meetings to report statistical information including Percentage of Savings on medical bills, medical bill trends, updates from the medical community and overall claim activity.
  • Seek and prepare for new sales opportunities in the Workers’ Compensation arena inclusive of providing formal responses to Request for Proposal both from existing clients as well as potential new business.

Qualifications:

Minimum Education:

BS/BA preferred

Required Skills and Experience:

2-3 years Workers’ Compensation in managed care; project management;

1-2 years effective presentation performance; exposure to health care legislation

Desired Skills and Experience:

Excellent knowledge and application of documentation systems;

PC proficiency to include; MS Word, Excel and PowerPoint;

Superior oral and written communications

Benefits: We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $53,332 - $86,697 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote #LI-VH1 #COV