Address
Form of work
Salary- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
If you possess strategic thinking skills, a robust background in program management, and an ability to succeed in ambiguous situations - you will thrive in this role. We encourage you to apply and embrace this dynamic and rewarding environment.
Personalization is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
Key job responsibilities
- Manage complete lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work autonomously to understand business problems, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, partners, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, insufficient stakeholder review, etc.)
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with Program Managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Create, communicate, and manage budget for projects
Personalization's mission is to make Amazon more valuable for customers through relevant and timely product, program, and content recommendations and engaging shopping experiences. We delight customers by discovering the right items for them and making purchase decisions easier. We build systems and technology to enable teams across Amazon to personalize every customer interaction and optimize every aspect of these interactions using our proven techniques, and we have fun while doing all the above!
We are open to hiring candidates to work out of one of the following locations:
Irvine, CA, USA | Seattle, WA, USA
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
