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Form of workAmazon is seeking a Program Manager to join our North American Transportation team with the Program Management Office. This role provides the opportunity for broad exposure to various business, financial, and technical teams across Amazon Operations.
The person in this role will be responsible for coordinating cross team initiatives with a focus on Cost Savings Initiatives as well as our cadenced business reporting.
Key job responsibilities
- Own and manage the lifecycle of new and existing programs/initiatives, successfully delivering concurrent complex projects aligned with business objectives
- Engage the right stakeholders, customers, and partner teams to communicate with and impact critical business initiatives, and craft and deliver cross-functional, scalable solutions
- Develop, implement, and govern KPI (Key Performance Indicators) reporting for a portfolio of programs, providing visibility to stakeholders on program performance, and use this data to drive business decisions
- Help partner and stakeholder teams make trade-offs by considering the impact to the business and customer (e.g., customer experience, quality, efficiency, etc.)
- Proactively identify opportunities to continuously improve program quality, efficiency and operational excellence
- Assist in the compilation and narrative writing for key initiatives to senior leadership
A day in the life
A typical day includes coordinating pilot programs to ensure we are solving for a broad range of issues and not maximizing single business metrics. You will be working with program and product owners, leaders, and business stakeholders to uncover unintended consequences and ensuring the right decisions are made for the entire Amazon network and our Customers. You may also drive weekly and monthly business reviews as well as daily calls during high velocity events like Peak and Prime Days.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock
About the team
We are a dynamic and fun team comprised of Program/Product Managers and Learning Development Specialists. We see ourselves as the glue that binds the many NA Transportation Businesses to our shared goals and objectives.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA
