Program Manager - Community-Based Criminal Justice Services (Hybrid)

This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.

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About this Unit:
This position is located within the Colorado Department of Human Services (CDHS), Behavioral Health Administration (BHA) which leads and promotes the State's behavioral health priorities, ensures that behavioral health services respond to the changing needs of communities, monitors State and local data, and continuously evaluates State efforts. In collaboration with other state agencies, the BHA is accountable for the delivery of behavioral health services in Colorado. It bestows a streamlined and efficient government approach to support quality care while minimizing the burden to providers so that they can focus on service delivery. The BHA is responsible for behavioral health policy development and effective collaboration with cross sector partners working in and around the behavioral health system and along the continuum from prevention to treatment and recovery. The BHA works in partnership with State agencies to reduce bureaucracy and fragmentation.

Hybrid. Predominantly telework with a minimum of one in-person meeting a month. This may be subject to change due to the BHA's needs.

About this Unit:
Located within the Colorado Department of Human Services, the (BHA) is the State's behavioral health authority. BHA is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight of the public behavioral health system. BHA funds, supports, and monitors numerous mental health and substance abuse community programs and providers, and reviews and designates the State's 27-65 providers. BHA also operates in the Colorado Mental Health Institutes at Fort Logan and Pueblo. BHA executes the State's federal responsibilities as the State Mental Health Authority and the State Substance Abuse Authority to administer federal mental health and substance abuse block grant funds.
About this Position:
This unique position ties multiple Criminal Justice practices and programs into one, while building relationships with multiple stakeholders and agencies throughout Colorado. Though this position serves a supervisory role, it will be responsible for leading efforts to improve the continuity of care of justice involved individuals, specifically addressing the behavioral health disparities that exist and how they can be improved to enhance treatment options & access to care. Through quality improvement, health information exchange, evidence-based practices and cross-system collaboration, this position will strengthen the coordination of care for individuals entering the community to ensure positive health outcomes and reduced recidivism.
This position serves as the Community-based Manager for the Criminal Justice team, supervising 3 FTE. This position maintains a leadership role in community-based behavioral health practices for adults and supports implementation with fidelity of several practices. This position has specific management oversight of many of BHA's contractual responsibilities, partnering with the Health Information Technology and Behavioral Health Analytics, Epidemiology and Evaluation Divisions the Finance Division, and the Quality & Standards Division within BHA to assure that Coloradoans receive quality behavioral health services through a variety of vendors.
This position has the primary leadership responsibility for the coordination of quality improvement efforts for behavioral health services for individuals involved in the criminal and juvenile justice system. This position shall coordinate efforts to implement evidence-based practices to ensure improved service provision for the Criminal Justice specialty population. This position also has the primary leadership responsibility for the Medication Consistency and Health Information Exchange (HIE) legislation- Senate Bill (SB) 17-019. The legislation has several components such as authorization for jail and correctional treatment providers to purchase prescribed medications for patients by leveraging state bulk purchasing; completing an annual review and provision of education regarding the standard formulary to enable continuity of care for patients transitioning between settings. This position coordinates HIE and technology solutions to leverage existing state systems to improve healthcare coordination across the State. In addition, this position directs the $590,000 appropriation each year from State General Funds as a means to create system reform.
This position serves as an authority in the area of population needs analysis and cross-system reform by designing strategies, systems, processes, guidelines, rules, and standards that are critical to service and program improvement for the Criminal Justice Services Work Unit. This position also prioritizes special projects within and in collaboration with the BHA that require intensive commitment and very specific quality-informed decisions. The position has oversight for numerous contracts and scopes of work including the implementation of required training, quality improvement efforts, technology solutions, and data collection. This position also supervises three FTEs responsible for community-based programs such as Law Enforcement Assisted Diversion (LEAD), Co-Responder Services, and Persistent Drunk Driving (PDD). Strong supervisory and management experience is needed in this position.
Summary of Job Duties:
This position has the following essential functions:

• Researching and establishing best practices to ensure criminogenic risk factors are addressed as a core element in screenings, assessments, service planning, and provision for individuals involved in the criminal and juvenile justice system. This is not limited to but should include technology solutions to meet this demand.
• Oversight and responsibility for contracts developed for technical assistance and training, quality improvement efforts, technology efforts, Health Information Exchange, and Medication Consistency work.
• Supervise the work of contractors.
• Coordinates with BHA Fiscal, Compliance, and licensing staff to ensure contractual and administrative elements are properly implemented and monitored.
• In coordination with the office's grant specialist, researches grant opportunities and completes applications or coordinates application process to enhance services offered under the Criminal Justice Services Unit.
• Staff-assigned work groups and contractor meetings. Organizes and sets agendas, and obtains resources necessary for the meetings such as information, subject matter experts, and technology, e.g., conference calls, video conferences, and webinars.
• Creates and implements a sustainable training strategy for new and existing mental health and substance use disorder treatment providers for best practices for the Criminal Justice specialty population.
• Provide strategic program management.
• Responsible for coordination with the E-Health Commission and Office of E-Health Innovation.
• Maintains a standardized medication formulary that is shared across Criminal Justice service agencies including Community Mental Health Centers (CMHCs), Managed Service Organizations (MSOs), jail health providers, and State agencies including the Department of Corrections (DOC), Human Services agencies BHA & Division of Youth Services), and the Department of Health Care Policy and Financing (HCPF) to promote continuity of care between providers and agencies to decrease hospital readmissions, jail/correctional recidivism, and improve client outcomes and continuity of care.
• Maintains and updates as needed, purchasing protocols across the State to leverage state pricing and discounted medication options.
• Maintains and updates a plan for electronic healthcare information exchange to promote continuity of care between jails and community treatment providers, DOC, Colorado Mental Health Institute at Pueblo (CMHIP), Colorado Mental Health Institute at Fort Logan (CMHIFL), and Division of Youth Services (DYS). This plan is to be developed in partnership with relevant providers and state agencies including the Governor's Office of Information Technology (OIT) and the Office of E-Health Innovation.
• Strategically aligns with special projects that require program analysis, data or evaluation, or in-depth review of best practice implementation. Such special projects include ARPA-funded grants, Safety Net Capacity Grants, or other high-priority BHA programs that include both short and long-term initiatives.
• Implementation of the Criminal Justice Roadmap to include all relevant recommendations provided by key stakeholders and approved by the BHA.
• Other duties as assigned

• Eight (8) years of professional experience in program coordination, program implementation, Health IT and/or experience working within or supporting Criminal Justice system initiatives.
  • Experience must include active engagement in program management.
    
• Please note: This experience must be clearly documented on your application and the supplemental questions must be answered.

Option 2 (Substitutions)

• Bachelor's degree from an accredited institution in a field of study related to the work assignment and/or similarly related field.
• AND Four years of professional experience in program coordination, program implementation, Health IT and/or experience working within or supporting Criminal Justice system initiatives.
  • Experience must include active engagement in program management.

• Appropriate education will substitute for the required experience on a year-for-year basis
• Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Preferred Qualifications:

• Experience applying regulatory requirements to program standards

• Documented experience liaising between multiple stakeholder groups to ensure fluidity of information and policy exchange

• Experience working with the justice-involved clients

• Data monitoring and evaluation experience

• Strategic planning and coordination

• Experience implementing strategic objectives

• Experience in the Criminal Justice occupational field

• Fiscal and contracting experience

• Program coordinator or management experience

• Experience launching and implementing a new program

• Experience working with multiple data systems

• Communication skills

• Management skills

• Leadership skills

• Critical thinking skills

• Decision-making skills

• Experience researching and applying for grant funding

Conditions of Employment:

• This position is designed as hybrid; employees must maintain a home office, internet, and possibly phone to complete required job duties or report to the office
• Travel: Local, state and national travel to departmental meetings, BHA locations, and local, state and national meetings
• Standard Background - Name check, TRAILS, CMS and JBITS
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

How to Apply

The Assessment Process

For additional recruiting questions, please contact Amber.Holcomb@state.co.us

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improv...