Program Director - Housing/Case Management

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Director of Housing and Case Management oversees the operations, development, and evaluation of the housing programs and case management services and oversees staff development. The Program Director guides compliance, collaboration between programs/departments, and ensuring a welcoming, affirming, holistic, person-centered, dignified environment for all participants.

Essential Functions (approximate time spent)

• Lead housing operations and case management services including overseeing programming, case consults, and staff development. (50%)
• Ensure compliance with licensing, regulations, grants, contracts, and internal and external reporting. (20%)
• Direct the development, evaluation, and updating of programs, goals, and objectives. (20%)
• Engage in internal and external activities to pro mote and further The Salvation Army and HLC goals and objectives. (5%)
• Monitor fiscal responsibility and assist with the development of the annual budget. (5%)

Education and Experience

• Bachelor’s degree in relevant field highly preferred. In lieu of degree, a combination of experience and education may be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver’s license, meet MVR requirements, and pass background checks, (e.g., Salvation Army and Department of Human Services).

Competencies

• Good interpersonal and communication skills, especially with participants of diverse backgrounds.
• Excellent leadership and supervision skills.
• Strong ethical and professional behavior with a focus on client self-determination and confidentiality.
• Works with integrity, valuing honesty and diligence.
• Proficient with PC, Microsoft Office, and databases.

Working Conditions

• Variety of work, sitting approximately 50% of the time with some prolonged standing, walking, and bending.
• Must be able to occasionally lift 25 pounds.
• Professional work environment, not eligible for remote friendly work environment.
• Must be able to communicate clearly in English, and work in person and on the phone.

Supervisory Responsibilities

Provide direction, oversight, training, and supervision to assigned team.                                                   

Travel Requirements                                                                                                                   

Regular local travel by agency or personal vehicle. Rare out-of-area travel.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.

The Salvation Army offers a competitive benefit package including medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

In compliance with the ADA Amendments Act if you have a disability and would like to request an accommodation to apply for this position, please call 612-767-3104 or 612-767-0442.

The Salvation Army is an Equal Opportunity Employer Minority/Female/Veterans/Disabled.