Senior Manager, Nurse Practitioner

About Our Company

At Altais, we're looking for bold and curious innovators who share our passion for enabling better health care experiences and revolutionizing the healthcare system for physicians, patients, and the clinical community. At Altais, we’re building breakthrough clinical support tools, technology, and services to let doctors do what they do best: care for people. We invite you to join our growing passionate team as we change the game for the future of healthcare and enable the experience that people need and deserve. Altais family of companies include: Brown & Toland Physicians, Family Care Specialists and Altais Medical Groups. 

About Your Team

Are you looking to build your working with a high performing, fast growing and dynamic Clinical team? We are 4,000+ physicians, working in throughout California, caring for more than 500,000 patients. If you are passionate about reshaping healthcare and want to work for a mission driven organization where new ideas and innovation are valued, then we would like to meet you.

This position is located in our brand-new Oakland City Center location. This role is a hybrid opportunity that includes traveling to patient's homes for in-home visits as needed in the Bay Area.

About Your Work:

The Sr. Manager will lead a team of Nurse Practitioners responsible for assessing and evaluate the health care needs of patients in Altais Health Solutions programs, including the Care Where You Are program, Annual Health Assessments, Clinical Chart Summary, supporting Altais Medical Group visits and operations, and other programs. This will be a working manager role whereby the Sr. Manager may also provide the services, including in-home needs evaluations for patients.

Lead and mentor a team of Nurse Practitioners, providing guidance, support, and training as needed.

• Collaborate with cross-functional teams, to ensure alignment with organizational goals for Care Where You Are and AHA.
• Review team performance metrics to ensure alignment with program commitments.

Performs Comprehensive Health Assessments of patients in person and via telehealth.

• Uses patient centered care concepts to manage acute and chronic conditions, as well as preventative care, within the full scope of clinical practice.
• Actively and accurately documents clinical information.
• Utilizes excellent communication skills to ensure continuity of care for the patient, which includes regular communication and co-management of care with Primary Care Provider, Specialists and Allied Health Providers.
• Identifies actual or potential health risks based upon observation of physiological and/or behavioral data and responds appropriately.
• Formulates concise problem lists based on clinical findings.
• Formulates a complete, concise, and clear plan including follow up care.
• Provides and evaluates patient care according to protocols and quality assurance program criteria.
• Submits and follows up on timely referrals for needed preventative care including labs and radiology, and addresses all aspects of a comprehensive evaluation including, but not limited to, Medication Review, Reconciliation Post Discharge, Transition of Care, Care for Older Adults, Meaningful use, Behavioral Health, Social Determinants of Health, Advance Care Planning, and Patient Experience
• Captures HEDIS Quality Gaps during appointments including Diabetes, Cancer Screenings, Nephropathy, and Statins
• Collaborates with HCC Coders on clinical documentation review before submission of chart for claim and diagnoses accuracy.
• Maintains a general knowledge of diagnoses codes and supporting documentation required.

Ensures best practice use of Electronic Medical Records and other tools provided:

• Performs certain functions and procedures, which overlap those of a physician; details listed out on the Family Nurse Practitioner Standardized Procedures in accordance to The Nurse Practice Act In The California Business and Professions Code, Chapter6 Article2, Section2725, and The California Administrative Code, Title16, Article7, Section 1470-4 and Title22, Division3, Section 51240(Medi-Cal).
• NP role is integral to the population health/proactive outreach activities of each team. As such NP participation in Interdisciplinary Team and Population Health Meetings and collaboration with team members including Social Work and Community Health Advocates is expected.
• Practice of evidence-based medicine and adherence to both national and internal practice guidelines and policies.
• Utilizes screening, assessment and treatment data to provide patient/family education.
• Will be required to attend documentation training, EMR Training, and telehealth portal training.

Uses effective and appropriate communication styles with patients, their families, significant others, physicians, visitors, vendors, peers, staff and professional colleagues.

• Greets and interacts in a pleasant and courteous manner, specifically demonstrating respect, trust caring and empathy.
• Listens effectively, recognize and accept constructive criticism, and is open to opposing points of view.
• Treats all patients, their families, significant others, visitors, peers, staff, provides and professional colleagues in a pleasant and courteous manner.

Contributes to the development of policies and procedures:

• Contributes to the development of clear Clinical Performance Goals
• Maintains an at or above 75th percentile in patient satisfaction based on standardized survey tools
• Encourages high levels of patient engagement through patient education
• Focuses on accurate coding and documentation

Complies with Altais policies

• Adheres to the practice’s confidentiality, compliance, HIPAA, policies and guidelines.
• Complies with the Safety Management Program; corrects and reports unsafe situations and practices.
• Demonstrates respect for the rights of patients and their families

The Skills, Experience & Education You Bring

• Active and good standing RN licensure and Nurse Practitioner Certification in the State of California
• Active and good standing NPI number
• 10 or more years related experience including 4 years of leadership experience.
• Post-graduate training in area of responsibility.
• 4+ years as a Clinical/Family Nurse Practitioner
• Possession of a current Furnishing Number issued by the California Board of Registered Nursing AND Certification by the American Nurses Credentialing Center (ANCC) or American Academy of Nurse Practitioners (AANP) OR Certification by the National Certification Corporation as a Women's Health Care Nurse Practitioner (WHNP).

You Share our Mission & Values

• You are passionate about improving the healthcare experience and want to be part of the Altais mission.
• You are bold and curious- willing to take risks, try new things and be creative.
• You take pride in your work and are accountable for the quality of everything you do, holding yourself and others to a high standard.
• You are compassionate and are known as someone who demonstrates emotional intelligence, considers others when making decisions and always tries to do the right thing.
• You co-create, knowing that we can be better as a team than individuals. You work well with others, collaborating and valuing diversity of thought and perspective.
• You build trust with your colleagues and customers by demonstrating that you are someone who values honesty and transparency.

Altais values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on several factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

Altais and its subsidiaries and affiliates are committed to protecting the privacy and security of the personal information you provide to us. Please refer to our ‘CPRA Privacy Notice for California Employees and Applicants’ to learn how we collect and process your personal information when you apply for a role with us.

Physical Requirements: Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of workday.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.