Professional Development And Education Coordinator

This is a teleworking position, with the expectation that you will be working at the Millersville, MD office a few times per month. This position is not 100% remote.

Who We Are

The Coordinating Center has over 40 years of experience supporting children, youth, adults and seniors with complex medical needs and disabilities statewide. Deeply committed to a person-centered approach and philosophy, The Coordinating Center helps individuals of all ages and abilities achieve optimal quality health, affordable healthcare and meaningful community life.

Over the past four decades, we have become an industry expert in the delivery of person-centered, community-based care coordination services and population health. With a rich history of innovation, The Center has translated national movements into ground-level, community-based programs including Medicaid rebalancing initiatives, aging in place, transitions of care, population health, and housing first. We are advocates for policy and system changes that positively affect the lives of people with the most complex needs.

Who You Are

We look for people who align with our mission, vision, and values as a nonprofit organization, supporting those with disabilities in the community. If you have experience in organizational training, this might be the organization for you! We look for collaborative and creative minds, self-managing organizational skills, and the desire to challenge and grow professionally. A bachelor’s degree required, along with at least three years of experience working with different training software systems to provide and develop adequate training programs for coworkers.

What You Will Do

The Professional Development and Education Coordinator is the primary point-person for the management of The Center’s corporate training and Education delivery. This role, in collaboration with leadership and Education facilitators across the organization, is responsible for assessing coworker education needs and coordinating coworker learning and opportunities that incorporate contemporary teaching styles suited for adult and professional learners. The Professional Development and Education Coordinator provides recommendations regarding delivery methods for facilitated and self-paced learning. This position serves as the system administrator for The Center’s Learning Management System (LMS). This position reports directly to the Chief Operating Officer (COO).

As our Professional Development and Education Coordinator, you will:

• Collaborate with internal stakeholders in all departments to identify, support, and implement programmatic training requirements and changes/improvements that incorporate various adult and professional learning styles.
• Collaborate with internal stakeholders to develop and deliver educational material, new processes for coworkers in all programs, and track skills/knowledge progress. Maintains accurate training records and produces training reports.
• Facilitate meetings with newly hired coworkers and their respective managers during orientation to assess skill and knowledge gaps and support coordination of supplemental training/education to promote coworker success.
• Serve as the administrator for The Center’s Learning Management System (LMS). Provides advice and coaching on course content, delivery approaches, LMS utilization, progress measurement, and innovative use of interactive teaching methods which incorporate audible, visual, and kinesthetic learning approaches to other facilitators/presenters/trainings within the organization. Works with LMS vendor to maximize the use of the LMS for organizational need (e.g., updates, LMS training).
• Track training related trends and provide timely information to relevant internal leaders and suggest modalities for improvement, as necessary.
• Develop and/or facilitate coworker courses/workshops/seminars that address a vast array of topics including mandatory organizational competencies.
• Encourage the alignment of educational materials and delivery with The Center’s mission, vision, and values.
• Work with organizational leadership to design, implement, and monitor training-related projects.
• Assist facilitators in utilizing the LMS for scheduling and training recordkeeping.
• Monitor staff development related budgetary items and alert C.O.O. of potential issues in a timely manner. Works collaboratively with the C.O.O. to develop the annual Staff Development budget.
• Provide/facilitate CPR training for coworkers.
• Employ professional training best-practices whenever possible to support efficient implementation of staff development programming, and coworker learning that supports The Center’s mission, vision, values, strategic goals/objectives, supporting consistent superior client services.
• Provide feedback on training materials (e.g., PowerPoints, handouts, competency verification) produced within The Center to ensure their accuracy and maximize learning effectiveness.
• Design and use relevant software (e.g., iSpring) to develop training modules for internal use that are interactive and support independent and facilitated learning.
• Participate in relevant councils and committees to give feedback on coworker engagement and retention and insight into training opportunities for coworkers across all programs.
• Participate in the tracking of Professional Development and tuition reimbursement for organizational coworkers.

Why Join Us

As a dynamic teleworking organization, we understand what it means to have a work culture that is dedicated and flexible. The Coordinating Center is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We are committed to our mission and values, while promoting a sense of belonging and growth with our coworkers. We are intentional and conscious of personal bias during the hiring, promoting, and evaluating processes and periodically survey coworkers to ensure best practices in DEI&B are met or exceeded.

• We are proud to offer a comprehensive and award-winning benefits package including medical, dental, vision, EAP services, and more!
• We facilitate ongoing conversations about Professional Development opportunities and invest in our coworkers by providing funds to use for Professional Development, and funds for furthering education.
• We also encourage collaboration within our different councils and committees to get involved with other coworkers across the organization.

We encourage you to visit our website www.coordinatingcenter.org to learn more about us.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Hybrid work

Ability to Relocate:

• Millersville, MD 21108: Relocate before starting work (Required)

Work Location: Hybrid remote in Millersville, MD 21108