Correctional Records Coordinator, Grade 17

The Department of Correction and Rehabilitation is recruiting for a Correctional Records Coordinator (CRC). The Records section of DOCR operates 24 hours/7 days weekly providing administrative services to multiple public safety stakeholders, including judicial officers, court personnel, law enforcement agencies, offenders and their families, and the public. The responsibilities consist of numerous tasks which involve processing and ensuring the accurate maintenance of inmate criminal records for over 12,000 annual intakes and calculating over 2,500 new Sentenced Diminution of Confinement Records annually to calculate inmate release dates. The CRC must ensure the legal confinement and releases of all offenders. The CRC interacts daily with various court personnel and numerous law enforcement and corrections agencies in the performance of their duties.

The Records section is a fast-paced working environment with requirements for quality customer service skills and high attention to detail. These responsibilities involve extremely complex and redundant processes necessary to ensure proper commitment and release of offenders. The CRC uses several databases and operational systems in performance of daily duties. The person in this position must exercise sound judgement and possess great attention to detail.

Duties include:

• Interpreting court commitments to ensure the lawful confinement of individuals received in the Detention Center;
• Authorizing the release of inmates according to appropriate laws and policies;
• Interpreting the Annotated Code of MD Criminal Laws (federal, state, and local court laws), COMAR Regulations, Justice Reinvestment Act (JRA) and documents pertaining to the lawful confinement, releases, sentences, and expungement records of incarcerated individuals;
• Calculating diminution of confinement records for sentenced individuals;
• Processing expungement court orders of offender’s criminal histories;
• Maintaining offenders’ case files containing classification data, inmate conduct, confidential information, legal documents, etc.;
• Maintaining inmate population movements and managing the accountability of inmate daily counts between the three DOCR correctional facilities, the judicial courts, Montgomery County Sheriff, Montgomery County Police, and other law enforcement agencies that must retain inmates who are committed to the custody of DOCR;
• Providing daily customer service to departmental staff and the public by responding to requests for information;
• Prioritizing and handling multiple tasks in a fast paced environment;
• Conducting research and analysis of offender’s criminal histories;
• Maintaining relevant documents;
• Entering and retrieving data into various criminal justice databases to include: Criminal Justice Case Management System (CJCMS), Correction and Rehabilitation Information Management System (CRIMS), Jail Management System (JMS), and the Victim Information & Notification Everyday (VINE) System; and
• Using various automated systems and software programs (IJIS, METERS, JIS, NCIC, Excel, Microsoft Word, etc.) to formulate reports.

Until the next shift bid change in February 2025, the work schedule will be (Monday – Friday 12:30pm – 9:00pm). They will train 8 weeks on each shift starting with 2-shift (6:30am – 3:00pm), 1-shift (10:30pm – 7:00am) and end training with 3-shift (2:30pm – 11:00pm). All training is Monday – Friday.

The general schedules are Monday to Friday, Tuesday through Saturday, and Sunday through Thursday, 06:30am to 3:00pm; 12:30pm to 9:00pm; 2:30pm to 11:00pm and 10:30pm – 7:00am)

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHR@montgomerycountymd.gov to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Experience: Two (2) years of experience in community based correctional services or public service, such as law enforcement or related fields that deal with a variety of offenders, one (1) year of which must have been in records management, e.g., files/records reference, retrieval and maintenance.

Education: Graduation from high school or High School Certificate completion recognized in the State of Maryland.

The applications of those individuals meeting theminimum qualifications will be reviewed todetermine the extent, relevancy of training, andexperience in the following areas:

• Experience with or knowledge of Maryland criminal justice systems and judiciary procedures, rules, practices, regulations.
• Experience with interpreting, reviewing, and entering data according to court and criminal justice policies, laws, and terminology.
• Experience in operating computer terminals and using various law enforcement computer systems, including NCIC, METERS, IJIS, JIS and E-Justice, to enter and analyze criminal justice data.
• Experience communicating clearly, tactfully and effectively with judges, other criminal justice stakeholders, and the public, providing quality customer service.
• Experience handling and maintaining criminal records and/or confidential records, and dealing with sensitive or difficult situations that require discretion and confidentiality.
Experience multitasking, adjusting to situations quickly, setting priorities, and handling pressure in a fast-paced environment; experience working within time constraints, meeting fixed deadlines, using good organizational skills.