We are looking for a Production Lead who prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Production Lead demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications
Responsibilities:
- Facilitate a positive customer experience and ensure customer satisfaction of services.
- Communicate clear expectations to production technicians and supervise their activities.
- Coordinate and perform production processes as scheduled and ensure quality control.
- Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
- Document a detailed and accurate job file to support the services provided.
- Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
Ability to commute/relocate:
- Canandaigua, NY 14424: Reliably commute or planning to relocate before starting work (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person