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Form of work
SalaryTEAM UP WITH US!
The Product Support (PS) E-Commerce Champion is responsible for the promotion and integration of Caterpillar E-Commerce platforms with the customer base.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO
- Develop and promote strategies for customer adoption of E-Commerce platforms.
- Work alongside Parts and Service operations to streamline processes and ensure customer needs are met.
- Work with Product Support Sales as a subject matter expert for customer events and training.
- Interact with Caterpillar for testing, feedback, support issues and new product introductions.
- Develop training material relevant to operations and customers.
- Partner with internal data, analytics and business intelligence team for strategic data to further E-commerce utilization.
- Implement and maintain Warren Brand standards
- Maintain high workload when necessary and meet deadlines.
- Assist with planning, working, setting up and tearing down company events and meetings.
WHAT YOU'LL NEED
- Bachelor's degree (B.A.) from four-year college or university; or four years related experience; or equivalent combination of education and experience.
- Speaks clearly, professionally and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Current driver’s license
- Bilingual in English and Spanish a plus.
WHY WORK WITH US?
- We like to take care of business and have fun doing it!
- We offer health, dental, vision, life, and more as a comprehensive benefits package.
- Don’t you want to work with awesome people?
IMPORTANT INFORMATION
While performing the duties of this Job, the employee is regularly required to talk, see and hear. The employee is frequently required to sit. The employee is occasionally required to stand and walk and to lift and move up to 50lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Required travel up to 15%.
This position is not considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
