Job Description
A Product Specialist is a sales professional who is responsible for presenting new or used cars to customers. A Product Specialist must possess excellent communication and customer service skills to effectively interact with customers and understand their needs. They should be knowledgeable about different car models, features, and specifications to provide accurate information and recommendations to customers. They must also be organized and detail-oriented to handle paperwork and documentation related to vehicle transactions.
Product Specialist duties and responsibilities- Assist customers in selecting and purchasing vehicles
- Provide information to customers regarding financing options and warranties
- Conduct test drives with customers to demonstrate vehicle features
- Complete paperwork and documentation related to vehicle sales
- Maintain knowledge of current inventory and promotions
- Follow up with customers to ensure satisfaction and encourage referrals
- Collaborate with other team members to meet team goals
- Attend training sessions and meetings to stay up-to-date on industry trends and best practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Good knowledge of cars and their features
- Valid driver's license
- High school diploma or equivalent
- Ability to work flexible hours, including weekends and holidays
- Positive attitude and willingness to learn
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.