Product Designer - Poe

[Quora is a 'remote-first' company. This position can be performed remotely from multiple countries around the world. Please visit careers.quora.com/eligible-countries for details regarding employment eligibility by country.]

About Quora:

Quora’s mission is to grow and share the world’s knowledge. To do so, we have two knowledge sharing products:

• Quora: a global knowledge sharing platform with over 400M monthly unique visitors, bringing people together to share insights on various topics and providing a unique platform to learn and connect with others.

• Poe: a platform providing millions of global users with one place to chat, explore and build with a wide variety of AI language models (bots), including GPT-4, Claude 3, Gemini Pro, DALL-E 3 and more. As AI capabilities rapidly advance, Poe provides a single platform to instantly integrate and utilize these new models.

Behind these products are passionate, collaborative, and high-performing global teams. We have a culture rooted in transparency, idea-sharing, and experimentation that allows us to celebrate success and grow together through meaningful work. Join us on this journey to create a positive impact and make a significant change in the world.

About the Team and Role:

This design role will support two main consumer-facing areas for Poe: 1) growing Poe’s user base and 2) creating the best possible experience for our developer community and bot creators.

Poe’s scrum teams are cross-functional, meaning this role is embedded in a product team and expected to collaborate closely with product, user research, marketing, data science and engineering to impact product strategy. We work on everything from ranking to UI, from internationalization to moderation systems; design decisions are validated through A/B testing and user studies alike, as we value rigor and empathy in equal measure. We pursue candor, holism, and awareness in our work.

Designers at Quora are building a system to democratize access to all knowledge for the entire world. Our work leverages what we learn about psychological and social dynamics, communities and networks, and systems and policy design, in addition to more typical design skills. All Quora designers are thoughtful generalists, and each designer is expected to play a role in the entire product development lifecycle.

Responsibilities:

• Contribute to the product team’s strategy by creating and maintaining a roadmap of design opportunities based on business needs and user goals

• Consult with engineers to deliver scalable, high quality solutions across different client platforms (i.e. iOS, Android and web)

• Partner with user research and data science teams to deeply understand the needs of both ‘bot creators’ and ‘bot consumers’

• Refine the design <> engineering handover process to more effectively deliver designs

• Represent your product area and share relevant information to other scrum teams

• Understand when to use industry affordances, patterns from our design system, or the appropriate time to create (and contribute) new UI patterns

• Contribute to design critiques by providing actionable feedback to other design work

• Work autonomously to quickly and pragmatically execute on multiple projects

• Be a good online team member

• Clearly communicate decision rationale in different mediums (e.g. leading meetings, writing documentation, etc.)

• Rough responsibility breakdown: 70% execution, 20% strategy / planning / coordination and 10% communication

Minimum Requirements:

• Ability to be available for meetings and impromptu communication during Quora's “coordination hours' (Mon-Fri: 9am-3pm Pacific Time)

• Portfolio demonstrating digital design capabilities across apps and other platforms showcasing effective interaction design and strong visual design

• 1-3 years design experience

• Experience designing complex products in a B2C space resulting in clear, effective interactions that balance business and user goals

• Designed and shipped product features either from scratch or iterating on existing functionality

• Ability to reason at a strategic level about a complex, social product and update perspective with new learnings

• Demonstrated record of using data and/or user research to inform and evaluate design solutions

• Working knowledge of various client platforms (i.e. web, Android, iOS) to confidently work with engineers

Preferred Requirements:

• Shipped high quality, intuitive products for a social platform

• Experience with effective A/B testing and metrics driven environment

• Experience maintaining and improving a design system

At Quora, we value diversity and inclusivity and welcome individuals from all backgrounds, including marginalized or underrepresented groups in tech, to apply for our job openings. We encourage all candidates who share a passion for growing the world’s knowledge, even those who may not strictly meet all the preferred requirements, to apply, as we know that a diverse range of perspectives can have a significant impact on our products and our culture.

Additional Information:

We are accepting applications on an ongoing basis.

Quora offers a wide range of benefits including medical/dental/vision coverage, equity refreshers, remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are country-specific and may vary. For more information on benefits, visit this link: https://www.careers.quora.com/benefits

There are many factors that will determine the starting pay, including but not limited to experience, location, education, and business needs.

• US candidates only: For US based applicants, the salary range is $100,000 - $169,800 USD + equity + benefits.

• Canada candidates only: For Canada based applicants, the salary range is $101,545 - $172,424 CAD + equity + benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Applicant Privacy Notice: https://www.careers.quora.com/applicant-privacy-notice

#LI-HB1 #LI-REMOTE