Probation Manager - Juvenile Court Services (1223)

Salary: $70,984.00 - $78,082.00 Annually
Location : Flagstaff, AZ
Job Type: Regular Full Time- At Will
Job Number: 0804008
Department:Juvenile Court
Opening Date: 12/13/2023
Closing Date: 1/26/2024 5:00 PM Arizona
Nature of Work
At Coconino County, public service matters. Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations. As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments. Coconino County's respect for diversity is shared throughout the organization. Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.
Under the Juvenile Court Director and Deputy Director leads the planning, organizing, and implementation of juvenile probation services operations, programs, and activities; leads, motivates, develops, assigns, and evaluates probation supervisors and staff; responsible for creating a trauma responsive environment; develops and implements skill development programs and activities, including parent empowerment work; establishes and modifies division procedures consistent with department policies, develops plans, objectives, standards, and controls necessary for the administration of assigned programs and staff; interprets and ensures compliance with and implementation of all policies and procedures with and through subordinate supervisors; makes periodic evaluation of staff and program performance and takes or recommends appropriate action; provides for motivating and training of assigned staff; serves as a member of the senior management leadership team to integrate division services and activities with other department divisions especially detention, dependency, and programming and treatment; foster an environment that promotes equity and inclusion, honors diverse populations and understands the context of historical trauma and its current interplay with the justice system; maintains and develops collaborative services with allied agencies in the community; plans, prepares and administers division budget and reporting requirements; makes speeches and participates in the public information program.
Typical Duties
(Illustrative Only)

• Provides administrative leadership, supervision and direction to staff, to achieve purpose, goals, and expectations of the organization
• Develops, implements and enforces policies and procedures
• Oversees training and personnel within their division
• Ensures compliance with all ordinances, statues and court orders
• Provides information and statistics, reports and correspondence
• Makes public speaking appearances to provide information to community groups
• Assists in preparing and monitoring plans, budgets, reports, and any other information needed
• Performs research, grant writing and development functions as requested
• Conducts monthly quality assurance reviews
• Models, coaches and trains staff on youth skill development and empowering parents to provide more effective parenting actions
• Participates in a supervisor on-call rotation which is responsible for responding to after-hour or weekend court-related incidents, decisions, or emergencies
• Ensures probation practices are trauma responsible
• Ensures staff are trained and operate within diversity, equity and inclusion principles
• Performs related work as assigned

Essential functions of this position include: driving; working with and around other staff and juveniles; dealing with interruptions; hearing and speech (ordinary conversation) for communicating with staff and juveniles.
Minimum Qualifications
Bachelor's Degree with a major in a behavioral science, criminal justice, social work, public administration, or a directly related field, and five years of progressively responsible experience in the field of juvenile justice; OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. Two years of the required experience must have been in administration or supervision.
ADDITIONAL REQUIREMENTS
Must successfully complete a criminal history check relevant to employment since persons convicted of a felony may not be work in a juvenile detention facility in Arizona. Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report. Must obtain Probation Officer Certification within 1st year of employment.
Preferred qualifications include:
1) Master's degree with a major in behavioral science, criminal justice, social work, public administration or a directly related field, and four years of progressively responsible experience in the field of probation or community corrections
2) At least three years of experience in the Juvenile Justice Model or other system of service which utilizes evidenced based practices that develop pro-social skills, motivations and beliefs in youth
3) Considerable knowledge of the Juvenile Court process, of applicable laws, rules, regulations, and standards
4) Considerable ability to plan and direct the work of others and facilitate conflict resolution between peers or between youth, to develop effective work related relationships with staff and peers and serve as an effective member of a Senior Management Team
5) Certified in Trauma informed care
6) Well versed in diversity, equity and inclusion principles
7) Considerable skill in emotional intelligence, in staff development, building positive working relationships with youth and their parents and ability to win their respect and confidence and build motivation, consulting with and assisting detention staff, probation officers, attorneys, law enforcement and other professionals in the department and other agencies involved with individual youths; strong ability to be detail oriented (micro) as well as ability to be global (macro)
8) Ability to plan and implement probation procedures, to motivate, train and supervise subordinates
9) Strong experience in developing and implementing innovative programs for troubled youth and families, quality assurance and reporting; experience working with resistant clients, clients with substance use/abuse issues and clients with trauma
10) Strong understanding of budgets and project management
This position is safety sensitive.
This position is At-Will.
This position is exempt from overtime.
Note: Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.
Knowledge, Skills and Abilities
KNOWLEDGE, SKILLS AND ABILITIES:
Considerable knowledge of:

• Principles and practices of positive supervision and management
• Principles of leadership and staff development administration and evaluation
• Principles of human behavior
• Current research in regards to social, psychological and economic conditions and their effect on delinquency
• Practices and techniques of assessment, diagnosis and counseling
• Community resources and programs
• Court operations, organizations, procedures and policies
• Pertinent laws, regulations and guidelines
• Rules, regulations and guidelines affecting contracts and grants
• Principles of budget preparation and administration
• Trauma informed care
• Substance use/abuse and mental health as related to juveniles
• Evidence-based practices in both the juvenile justice and mental health worlds.
• Trauma informed care and historical trauma.

Skill in:

• Supervising professional, administrative and support personnel
• Applying leadership, management, and administrative techniques
• Building and maintaining a positive work environment
• Training, delegating and evaluating the work of others
• Analyzing programs and services and structuring new programs and improvements
• Emotional Intelligence
• Professional development
• Critical thinking and analysis
• Mediation and conflict resolution
• Working as a member of the Juvenile Court's Senior Management Team

Ability to:

• Create safe work environments.
• Exercise judgment and discretion in the application and interpretation of department policies and procedures
• Plan and implement programs and evaluation program results
• Train, teach, coach and mentor employees
• Work with resistant clients
• Enhance intrinsic motivation
• Mobilize community resources
• Manage and prioritize complex and challenging issues
• Work effectively with other Juvenile Court Services areas for effective integration of services for the benefit of Court involved youth and families
• Work as an effective member of the Court's senior management team
• Work safely and support the culture of workplace respect and safety
• Establish and maintain effective working relationships with employees, other agencies and the public
• Follow written and verbal instructions
• Communicate effectively verbally and in writing
• Create and lead a team of "change agents"
• De-escalate volatile situations
• Approach situations pro-actively and solution oriented
• Handle high stress situations
• Balance safety and security with treatment and rehabilitation

Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability

01
Those who will be considering you for employment with the Coconino County Juvenile Court and Probation Department will use this application for reference. An extensive background investigation of your personal history will be conducted. Applicants will be required to take a polygraph examination to confirm the information in this application and to determine other items of background information. Probation officer applicants will be required to take a psychological examination. The existence of any of the conditions listed in this application may result in rejection from the selection process. These areas will be explored during an extensive background investigation and polygraph examinations. If you have used dangerous drugs within the last 5 years, you will not be considered for this position. Please for additional information.Please confirm you have read, understand, and agree to the aforementioned conditions and criteria by checking the box.

• Agree
• Disagree

02
Have you been dishonorably discharged from the United States Armed Services?

• Yes
• No

03
Are you a Non-U.S. citizen or not eligible for work in the United States?

• Yes
• No

04
Are you younger than 21 years of age?

• Yes
• No

05
Do you need accommodation in the application or testing process due to a disability?

• Yes
• No

06
Have you used dangerous/illegal drugs in the last 5 years?

• Yes
• No

07
Please use this area to explain your "YES" answers to any of the above questions.
Required Question