President/Ceo

If you are qualified—apply now!! Opportunities like this do not come around very often. With the announced retirement of the current President/CEO, the Better Business Bureau serving Central California and Inland Empire Counties has a great opportunity for a forward-looking, big-picture leader for this membership-based organization with 4200 accredited members. BBB is a well-run organization with experienced staff.

For more than 100 years, the Better Business Bureau®(BBB) has been building trust in the marketplace with the purpose of enabling consumers, businesses, and ultimately our communities to thrive. We believe an honest, fair, and equitable marketplace for all benefits, and requires the support of, both businesses and consumers. BBB works to foster marketplace trust, which enables people to connect with businesses, brands, and charities they can trust in their communities. As a nonprofit organization with community-based offices across North America, BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics, intent, and working toward a diverse, inclusive, and equitable marketplace. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/ or addressing customer concerns in a timely, satisfactory manner.

Essential duties and responsibilities include:

• Establishing administrative policies and procedures for BBB operations and activities in a manner consistent with Local By-laws and IABBB (International Association of Better Business Bureaus) Operating Standards.
• Serve as a member of the Board of Directors and Executive Committee and makes recommendations to both bodies
• Oversee all aspects of BBB with special emphasis on local and national policies and programs, BBB financial management, Accreditation sales and retention data, operations database including business profiles, complaints and customer reviews, and BBB events
• Oversee completion of BBB annual evaluation and required reports, strategic planning, statistics, fiscal management and overall Management of BBB employees.
• Maintain budget functions including annual final creation and presentation to the Board of Directors and financial management, Thereof
• Regularly analyzes and interprets fiscal data, providing quarterly reports to BBB Senior Management and monthly to the Executive Committee and Board of Directors.
• Directs the custody and disbursement of all BBB funds
• Serves as the principal spokesperson and/or may develop Marketing/Communication to further the mission and enhance the image of the BBB, including maintaining relationships and/or attending meetings with entities including the media, organizations, businesses, government agencies, other BBB’s and IABBB.
• Provides overall management, planning and leadership to the BBB, providing guidance and mentoring to the management team to assure the Operational systems, processes and staffing are designed and optimized to accommodate the objectives of the organization.

Qualifications:

• Community Leader
• Minimum 5 years in top leadership position, preferably with a non-profit
• Board of Director experience, either as a Board member or as an employee reporting to a Board
• Experience or Ability to work within International structure, follow prescribed standards; ability to be creative within the structure
• Effective communicator and marketer

Compensation: Salary Range - $130,000 - $150,000

Benefits: Fully paid health insurance for employee through United Healthcare, employee may cover eligible family members at their expense; 4 weeks of vacation, can be used as accrued after 90 day waiting period, 401K match up to 3% of salary, eligible to participate after 90 days of employment; 6 Paid Sick days; , reimburse memberships and cell phone.

EOE