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Form of workTEKsystems is hiring for a Healthcare Customer Service Rep in the Pre Registration department at a large Hospital Network in the Springfield, MO area!!!
M-F 8a - 5p // Fully Onsite // $16/hr // NO INTERVIEW - HIRE OFF RESUME // 3 Month Contract to Hire
*MUST HAVE CALL CENTER EXPERIENCE*
Job Description:
Pre-Registration Department - high volume call center to collect patient information before they see a provider.
Enters new and established patient information into the computer, and dispatches messages as needed.
Prepares correspondence, forms, and other documents are requested.
Verify information from patients including demographic and health insurance information.
Collects payments, financial information, and prepares documents for billing encounters
Communicates with patients and staff in a caring, friendly, and professional manner.
Performs additional duties as requested.
Skills:
phones, Call center, Medical terminology, Data entry, Customer service, Microsoft word, Microsoft outlook, Microsoft excel, schedule appointments, phone etiquette, jabber, patient information, Customer support, computer skills, typing
Additional Skills & Qualifications:
No time off for the first 90 days while in training
1 yr phone customer exp minimum
Experience obtaining financial information and patient pre-registration information.
Ability to read, understand and follow written and oral instruction.
Ability to sort and file materials correctly by alphabetical, numerical, or color-coded systems.
Must display initiative and willingness to accept additional duties during absences and adapt to fluctuating workload.
Must be able to communicate clearly and establish and maintain effective working relationships with patients, staff, and the public.
Medical office training beneficial.
Knowledge of business office procedures beneficial.
Experience Level:
Entry Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
