Practice Manager - Plastic Surgery - Webster & Houston, Tx

Position:Practice Manager - Clear Lake/Webster, TX (primary location) & Houston, TX (approx. 2 days/week).

Reports to: Director of Business Operations

Memorial Plastic Surgery (MPS) is a globally recognized private practice that specializes in surgical & non-surgical cosmetic procedures of the face, breast, and body. Our business revolves around our patients - we pride ourselves on our passion to help patients look and feel their best by delivering an unparalleled surgical experience.

We are seeking a full-time Operations/Practice Managerwho possesses outstanding “people skills” and strong management experience to effectively lead multiple departments at our Clear Lake & Houston locations.

To be successful in this position, you must be a self-starter who is willing to learn new tasks daily, expect the unexpected, and be ready to offer solutions to the day-to-day issues that arise in a high-paced medical practice.

The ideal candidate we are looking for is a positive, driven individual who does not accept mediocrity, and instead, will seek areas of opportunity to improve and grow the Practice as a resourceful leader. This position is for our primary location in Houston, but may require traveling to our Clear Lake/Webster, TX office, as needed.

QUALIFICATIONS:

• Education: High School Diploma or equivalent required; Bachelor's Degree in Hospitality Management, Business Management/Administration, Healthcare Administration or related degree preferred.
• 3-5+ years of working experience as an Office Manager, Practice Manager, Operations Manager, or relatable position managing large teams; Previous working experience in the Aesthetics/Plastics Industry a plus, but not required.
• Exceptional project management and interpersonal skills to effectively collaborate with others and meet tight deadlines.
• High level of self-awareness and emotional intelligence to develop a culture of trust, communication, and accountability across the organization.
• Passion for helping and developing others to perform at their best to take company success to the next level.

ESSENTIAL SKILLS & ABILITIES:

• Strong organization, prioritization, and time-management skills to “get things done”, without compromising quality
• High attention and care for detail, with the ability to remain focused while under pressure
• Analytical & strategic - understands data and key drivers to successfully achieve target goals
• People & Process Management - connect with others and motivate teams to meet goals & objectives through coaching and accountability
• Avid learner - persistent in expanding surgical and non-surgical knowledge and learning various styles, techniques and approaches of all Providers
• Presentation - polished appearance with excellent articulation to effectively and confidently communicate with others
• Computer skills - proficient in using Microsoft Office, EMR, HRIS systems & other computer applications

KEY JOB DUTIES & RESPONSIBILITIES:

• Ensure smooth day-to-day operations of our multi-physician practice, including oversight of staff/physician schedules and facility maintenance.
• Develop and maintain expert knowledge of offered surgical and non-surgical procedures, new services, Surgeons’ expertise and company core values.
• Implement improvements and collectively set strategic goals with Director of Business Operations/Leadership Team.
• Demonstrate appropriate delegation of tasks and duties to develop staff and build an environment of collective responsibility and accountability.
• Communicate and work with all departments/external teams to ensure quality service and effective working relationships.
• Act as liaison between patients, staff, physicians, and department heads to build a collaborative team environment.
• Coordinate company activities, staff meetings and plan agendas/itineraries, as needed.
• Monitor supply ordering, office expenditures, staffing/overtime, to stay within approved budgets.
• Provide continual guidance and support to employees, including tending to internal conflicts, disciplinary actions, and termination meetings, in conjunction or under the guidance of HR/Leadership Team, and Company policies.
• Participate in the recruitment, employee training, and staff education programs, as needed.
• Assist in managing vendor and partner relationships, contracts, and agreements.
• Implement policies and procedures to improve operations and assist in maintaining compliance and AAAHC accreditation.
• Abide by all state laws and regulations regarding sanitation, protocols, and safety.
• Hold a high level of professionalism when interacting with clients, patients, and staff members.
• Practice patient confidentiality in accordance with HIPAA guidelines and company policy.
• Represent a positive and professional image to patients, staff, and the public.
• Perform other related duties, as assigned or requested.

To be considered for this position, take this brief 7-10 minute survey: “https://go.cultureindex.com/p/2WP4Hy2Hs9czXSD” to complete your application.

NOTE: Blank fields (first name, last name, and email address) must be the same information listed on your resume.

*IN ADDITION TO APPLYING DIRECTLY TO THIS JOB AD ON INDEED, YOU MAY EXPEDITE PROCESSING OF YOUR APPLICATION BY EMAILING YOUR:

1) COVER LETTER, 2) RESUME, 3) HEADSHOT to: contact @memorialplasticsurgery.com.

No phone calls or third-party recruiting agencies.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• Monday to Friday

Application Question(s):

• Are you able to regularly travel to multiple offices locations, as needed? (Zip codes: 77024 and 77598)
• Are you willing to undergo a background check, in accordance with local laws and regulations?

Education:

• Bachelor's (Preferred)

Experience:

• Aesthetic/Plastic Surgery: 1 year (Preferred)
• Management Experience: 3 years (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person