Practice Manager

Job Overview:
The Practice Manager is responsible for performing managerial duties, including, but not limited to, human resource and financial management; oversee daily operations; provider credentialing with hospitals and professional affiliations; vendor contracting; lease management and suite maintenance; maintain office policies and procedures; maintain professional work environment; establish appropriate lines of communication between staff, providers and patients; clinic marketing; and overall maintain a functional and efficient clinic.

PRIMARY DUTIES

Administration:

• Establish, review, clarify and enforce office policies and procedures.
• Oversee all facility issues, including allocating expenses, lease agreements, and suite maintenance.
• Manage all service vendors including but not limited to malpractice insurance, property/casualty insurance, bank, telephone/voicemail vendors, equipment vendors, and computer vendors/support.
• Serve as Liaison between bank & retirement and accountant, attorney, and professional associations.
• Hold regular partner, provider, and staff meetings including preparation of all agendas, educational/supporting materials and meeting minutes.
• Purchase all office & medical supplies and equipment including copier, computers.
• Administer compliance for all federal and state compliance regulations.
• Address/answer any complaints or issues from staff, providers and/or patients.
• Arrange all office events (holiday parties, etc.)
• Responsible for provider credentialing and re-credentialing ensuring all providers are up to date and licenses are current.
• Have a good working knowledge and proficiency in all department, positions and job duties. Collaborate with clinic supervisory staff to ensure the delivery of quality, productive and efficient services & systems.

Business Operations:.

• Oversee Electronic Medical Records
• Assure proper maintenance of all office equipment.
• Coordination with the Building Management on repairs & maintenance of building as needed.

Human Resources/Personnel

• Recruiting, hiring and terminating employees as necessary.
• Counsel employees on policies and procedures.
• Maintain and update employee personnel files.
• Responsible for delegation of work and staffing hours, ensuring the staff have the tools needed to complete their respective duties..
• Perform annual performance reviews, including determining merit raises as appropriate.
• Compile and review job descriptions, updating as appropriate.
• Establish position cross-training.
• Renew, enroll and administer all employee benefit plans.
• Responsible for overall employee morale: consistency and fairness are key.
• Maintain all personnel records with all required forms complete and up to date license verification.
• Determine work flow and change assignments and job descriptions as needed.
• Approve employee time off and make necessary arrangements for coverage.
• Address all employee grievances.
• Resolve and overcome all personnel and personal conflicts.
• Work to maintain a steady level of employee moral, with positive feedback.
• Ensure open lines of communication between all employees and providers.
• Update and distribute policy changes.
• Enforce compliance of state and federal employment law.
• Notify the appropriate agencies for of all newly hired employees.
• Manage quarterly and yearly tax filings for staff

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Healthcare setting:

• Medical office

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Richland, WA 99352: Relocate before starting work (Required)

Work Location: In person