Senior Program Manager, Responsible Ai Policy & Practice

Overview
Microsoft is committed to ensuring that we develop and deploy our Artificial Intelligence (AI) technologies in ways that uphold our AI principles and warrant people's trust. The Office of Responsible AI (ORA) plays a leading role in this effort as part of Microsoft's Corporate, External, and Legal Affairs (CELA) team. With a cross-company mandate, we establish internal policy for how our engineering and sales teams implement responsible AI practices, enable our community of Responsible AI Champs to support the rollout of our responsible AI program, and review engineering and customer projects that require additional input based on potential impact. We also contribute to new laws, norms, and standards to advance responsible AI for the benefit of society at large. This Senior Program Manager role would be part of ORA's Internal Policy & Practice team and support the implementation efforts for our Responsible AI Standard.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities

• Write internal policies to provide clear guidance to product teams who build Microsoft's AI systems, platform services, and features. Coordinate internal stakeholders and expert deliberations. This includes partnering with our public policy colleagues to align our internal policies with regulatory requirements and policymaker expectations and working closely with engineering, governance, and enablement teams to ensure internal policies are actionable.

• Collaborate with Microsoft Research, conduct literature reviews, and manage external expert engagements to define and maintain a generative AI harms taxonomy and usage policies.
• Translate Responsible AI Standards, research, and policy into effective controls and scalable implementation practices. This includes the development of templates, examples, guides, checklists, training, and other materials aimed at supporting effective and efficient effort by engineering teams towards compliance.
• Lead the tracking, coordination, and communication of responsible AI implementation practice development schedules across teams, monitor progress and drive accountability amongst stakeholders, and identify potential risk areas, dependencies, and technical blockers, and drive mitigations and solutions.

Other:
Embody our Culture and Values
Qualifications
Minimum / Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement

• OR equivalent experience

Preferred Qualifications:

• A law degree, or other doctoral degree or academic research related to policy development and implementation, particularly related to technology and impact on people and society.
• Experience in in large-scale computing, modeling, or applied research or data science.

• OR Bachelor's Degree in Statistics, Mathematics, Computer Science or related field.

• Experience working in or with a large, matrixed organization.
• Highly developed written and oral communication skills.
• Proven track record of being able to engage and influence a variety of stakeholders. A key attribute will be the ability to work across multiple disciplines and cultures.
• Demonstrated record of being an effective team player dedicated to collective successes. The ability to promote cooperation and solve problems in a timely, creative, and professional manner. Proficiency at working closely and collaboratively with multiple departments and executives, and in cross-functional teams.
• Ability to navigate ambiguity and adapt to rapidly changing environments and demands.

• Demonstrated record of experimentation, learning from both successes and failures.
• Demonstrated commitment to the company's core values, including a commitment to high ethical standards, unquestioned integrity, and a commitment to advancing the company's diversity & inclusion commitments.

Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $112,200 - $194,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $142,200 - $213,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.