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SalaryIf you are dynamic, results and quality customer service oriented, this position is for you. As a Port Operations Agent, you will be attending to a cruise ship’s operational and administrative needs. Based in Seattle, WA. You will also support the Port Operations Team along the West Coast and Gulf regions of the US.
ABOUT THE JOB
- Coordinate all the services associated with each vessel call including but not limited to pilots, stevedores, clearance with government officials, and provisioning.
- Day of ship day attendance, often weekends, from 0600-1600hrs.
- Manage the vessel operations for the port call and resolve daily incidences.
- Organize transportation and hotels for crew members.
- On-call duties as assigned.
- Reply and attend to all communication received from the ship and vendors relating to the ship calls.
- Travel will be involved up to 50% of the job including potential temporary relocation.
ABOUT YOU
- Excellent communication skills.
- Problem solving and analytical skills.
- Able to work independently and stay on task with little oversight.
- Good office administration and organizational skills with an attention to detail.
- Strong knowledge of Microsoft Office programs, especially Outlook.
- Heavy customer service background.
- Must have reliable transportation.
- Ability to lift 50lbs
- Ability to obtain a TWIC card for pier access: https://www.tsa.gov/twic
ABOUT OUR OFFER
- Competitive Salary
- Company paid Life Insurance
- Medical, Dental and Vision Insurance
- 401K Retirement Plan with company match
- Paid Time Off starts at three weeks a year.
- Company paid holidays.
- Cruise Discounts
- Career Progression opportunities
- Partially remote work, prior approval by Manager
- Exceptional approach to team learning with access to free learning platforms and language lessons.
Intercruises Port Operations- A TUI Musement Company, for a specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. Intercruises Port Operations is an Equal Opportunity Employer.
