Police Records Clerk

Salary: $24.46 - $29.07 Hourly
Location : Robbinsdale, MN
Job Type: Full Time
Job Number: 2024-1
Department: Police
Opening Date: 01/30/2024
Closing Date: 2/20/2024 11:59 PM Central
Position Objective
Position Objective:
The primary duty of the position is to provide office support for all functions of the Police Department. Major responsibilities include, but are not limited to: processing initial complaints based on officer reports and preparing reports for charging. Setting up and maintaining files, processing correspondence, data requests and permits. Act as a liaison for the department with city and county attorneys; and, serving the public in person, by telephone and written correspondence.
Responsibilities
Essential Duties and Responsibilities:

1. Provide customer service to visitors in the lobby, by phone and email by answering questions and/or directing them to the appropriate person or department
2. Processes and responds to data requests in accordance with data practices laws, policies and procedures.
3. Monitors prisoners via video display and personal viewing; and, conduct prisoner searches as required.
4. Transcribes case reports, victim and Miranda statements and investigative recordings.
5. Routes assigned reports to appropriate investigator or officer.
6. Forwards necessary reports to the city and County attorneys, as well as other local, county and state agencies.
7. Coordinates with outside attorneys and insurance companies supplying them with copies of reports, video recordings and photographs.
8. Maintains department police files.
9. Accepts, reviews and processes various permit and license applications.
10. Enters private and confidential information into Federal, state and local databases in regards to stolen items and missing persons information.
11. Collects cash for reports, video, vehicle releases, fingerprinting, and animal impounds.
12. Perform other related work as assigned.

Minimum Qualifications
Required Knowledge, Skills, Abilities:

• Ability to speak, read and write English effectively.
• Ability to communicate effectively and courteously with the general public and staff.
• Ability to listen to others for understanding their needs and situation.
• Ability to produce quality, accurate work and utilize work time properly and productively.
• Must be able to assess problems and situations, anticipate needs and evaluate alternatives.
• Must maintain confidentiality on department related items.

Minimum Qualifications:

• High school graduate.
• One year related experience performing responsible clerical duties.
• Able to type 60 words per minute (must be able to complete a typing test).
• Satisfactorily pass a comprehensive background investigation.
• Must possess a State Terminal Operator Certification, or pass the test within six months of hire date.

Supplemental Information
Preferred Training and Experience:

• Business school, and/or college degree.
• Experience using transcription equipment.
• Law Enforcement Records Management System.
• State Terminal Operator Certification.

Information available by contacting Robbinsdale Human Resources.