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TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Global Brand and Communications Operations team identifies and implements the processes, insights, and efficiencies to help the Global Brand and Communications team operate smoothly and at scale. The team works across both Global Comms and Global Marketing to provide strategic, operational and administrative support. The team serves as a liaison to key XFN partners, including Procurement, Finance, Legal, Talent Acquisition, and Human Resources, as well as operationally manages the press inbox and provides media and social analysis insights related to company announcements.
We're looking for a strong team player to work closely with our Chief Brand and Communications Officer and Chief of Staff to assist with strategic projects, support media relations, and lead projects within the broader Operations team. You'll work across a variety of key business initiatives and will be expected to clearly articulate key issues, recommend solutions, and kick off projects to serve those core business priorities. Ideal candidates are ambitious, driven and passionate about the TikTok brand. You have an insatiable curiosity about news and get excited about organization and project management. You collaborate with ease across teams and are able to connect dots.
- Spearhead and assist with inbound and proactive media relations efforts, fostering positive relationships with key media to help support broader company initiatives
- Coordinate, manage, and support special projects for department leaders, ensuring timely and efficient execution
- Act as a liaison between department leaders and internal/external stakeholders
- Facilitate seamless communication between project teams, executives and cross-functional partners, while building strong relationships throughout the company
- Support strategic initiatives with relevant Brand and Communications partners to aid in decision making
- Prepare comprehensive executive reports, summarizing key project metrics and outcomes on a weekly, monthly, and quarterly basis
- Proactively identify areas for process improvement across the Brand and Communications teams and assist in implementing solutions
- Contribute to administrative tasks as needed, which may involve managing calendars, coordinating meetings and arranging travel in collaboration with a support partner for effective coordination
- Demonstrated working experience in Communications, project management and/or an operations focused role
- Exceptional project management and operations skills
- Strong documentation, presentation, and communication skills, particularly implemented in a cross-functional and global role
- Extraordinary organizational skills with the ability to work cross-functionally with other stakeholder teams as well as executive leadership.
- Able to meet deadlines and drive strong execution in a fast‑paced environment
- Exemplary interpersonal, analytical, and communications skills
- Experience handling confidential information with discretion and maintaining a high level of professionalism required; experience in Communications and working with media strongly desired
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tiktokops.accommodations@tiktok.com
Job Information
The base salary range for this position in the selected city is $96000 - $160000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
