Permit Services Clerk #2024-019

General permitting clerical work involving extensive public interaction. Performs application intake for work requiring permits received through the drop box or over the service counter. Assigns permit numbers to all physically submitted permit applications. Scans and uploads all physical documentation received to the corresponding permit record file. Responds to high volume of telephone and email inquiries received from applicants and permit holders. Assists the public, inter-office and intra-office trades in scheduling inspections for permitted work. Collects and uploads unofficial and official field inspection report records in to corresponding permit record file and route to Inspector for review. Reviews submitted forms for accuracy/completeness and determines if application is missing any documents. Scans, uploads and distributes submitted plans and applications to expediting team for prescreen and routing. Provides information to owners, boards of associations, property managers, developers, architects, engineers and general contractors regarding submission of building permits. Responds to applicant's communication in a timely manner. Provides the public with customer service assistance with Click2gov and where is my inspector (WIMI) applications. Capable of navigating through various software solutions applications and hardware equipment to accomplish assigned tasks. Performs related clerical work as required.High school diploma or equivalency. Possess at least (2) years of experience performing general clerical work preferably in the field of construction development, permitting or other related fields. ICC permit technician certificate preferred. Ability to acquire Florida Notary commission. Ability to acquire FEMA NIMS certification up to level ICS-700. A comparable amount of training and experience may be substituted for the minimum qualifications. Knowledge of ProjectDox and NaviLine software applications is preferred. Ability to follow oral and written instructions. Ability to adapt to varying work environments in a fast pace setting and formulate effective and proficient practices and procedures to address a wide range of complex tasks. Knowledge of general requirements for submitting applications and plans for construction in accordance with the Florida Building Code and Broward County Amendments. Knowledge of the principles and practices of customer service. Knowledge of the City Ordinance Section 152, the Florida Building Code, Florida Statutes, Florida Administrative Code and departmental administrative policies/procedures and Personnel Rules/Regulations. Ability to work independently and accurately report deficiencies. Ability to read and interpret plans, specifications, and blueprints quickly and accurately, and to compare them with submitted plans. Ability to organize, prioritize, and multitask in a stressful environment. Ability to establish and maintain effective working relationships. Possess excellent interpersonal skills with the ability to communicate effectively, both orally and in writing. Ability to perform mathematical calculations. Ability to establish and maintain accurate records. Ability to operate office equipment such as office/personal computers, microfilm reader, copier, scanner, printer, calculators as well as the automated permit tracking system. Proficiency using Microsoft Office applications preferred. Skill in typing accurately from rough draft at 35 WPM. Possess a valid Florida driver's license. Ability to see, read, talk, hear, handle or feel objects and controls. Work is performed in an inside office environment and noise level in this environment is usually moderate. Sedentary position with the ability to see, read, talk, hear, handle or feel objects and controls. Physical abilities include light lifting up to 10 lbs. and occasionally up to 20 lbs. Capable of standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, sitting, pushing and pulling when visiting construction sites. May be temporarily exposed to noise/odor pollution and poor weather conditions.

Work Days/Hours : Monday - Thursday, 7:00 a.m. - 6:00 p.m.

Job Status : ( X ) Full time ( ) Part time/temporary

Department/Number : Building Inspections/1550 Pay Plan/Grade: 42/19
The City of Pompano Beach welcomes everyone who would like to become a member of our team and who wants to "Do Good". The City does not discriminate on the basis of race, color, sex, age, national origin, disability, religion, genetic information, marital status, political affiliation, sexual orientation, gender identify, familial status, or other circumstances and characteristics protected by state or federal law. The City promotes diversity of culture, background, thought, and ideas. The City strives to make inclusion a part of everything we do and strives for a work environment that creates a sense of belonging for everyone. Employment Type: Full time