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SalaryWe’re looking for a strategic and business-oriented People operations leader who is eager to “roll up their sleeves” and drive innovative processes and insights that will ensure we are building a best in class People organization.
As the Manager, People Operations you will oversee our HR Programs and have strategic and operational oversight for systems & data, benefits, immigration, policy, process & compliance. As the Manager, People Operations, you will not be satisfied with executing someone else’s playbook or simply writing one, but rather diving into existing processes and developing innovative improvement ideas for both current challenges and future problems we may encounter.
Success in this role is not just checking the box on a long task list, but getting to the “why” and directing efforts to make sure we have the right foundation for People functions, and ultimately the organization as a whole. The position is Remote and will report to the Sr. Director, People Operations.
WHAT YOU'LL BE DOING
- You will ensure compliance with applicable employment regulations and best practices that are highly aligned to meeting the needs of the business and improving the employee experience
- Oversee the HR Programs and Operations through the development and management of thoughtful, scalable, HR policies and processes that shape the employee lifecycle and are compliant, efficient, scalable, and reflect Side culture and values
- You will partner closely with the company leadership to ensure that what we do connects the dots back to the needs of the business and employees and isn’t just process for process sake
- You will be a leader amongst your Recruiting, Finance, Accounting, Legal and IT colleagues to ensure that there is clear communication, handoffs, collaboration and workflow integrations amongst our partner teams
- You will partner on a comprehensive roadmap for process transformation and strong project and change management to execute against it resulting in automation, standardization, and centralization of HR processes and systems where possible
- Oversee the HR reporting and analytics Maintain knowledge and understanding of regulations, laws and industry best practices to ensure compliance with all applicable federal, state, and local employment laws
- Partner with benefits brokers/vendors to review, update and administer benefits policies and programs, ensuring programs are competitive, compliant and scalableLead our immigration policies and programs, in partnership with legal counsel and recruiting
- Partner with IT to create and oversee a technology roadmap across HR that will help provide a simple, scalable, automated and seamless experience throughout the employee lifecycle
- Analyze data to track and report on the performance of our HR team against our internal and external goals and establish working norms and target SLAs / KPIs for the HR team
WHAT WOULD MAKE YOU A STRONG FIT FOR THE ROLE
- 5+ years of experience in HR/People Operations, preferably in a tech start-up environment
- Experience managing people, preferably 5+ years
- Proven track record of implementing and scaling people processes, operations, and systems
- Advanced project management skills - ability to handle multiple projects at once and competing priorities. Organized, extremely detail-oriented and execution-focused a must!Advanced knowledge of HR compliance, Federal and multi-state employment laws, best practices, and industry standards in a variety of HR processes including Leave of Absence, Workers Compensation, and employee onboarding/offboarding
- Employee Relations and management coaching experience preferred
- Comfort and familiarity with HRIS, LMS, Performance Management, project management software, and customer service/ticketing software
- A flexible leader who can operate at a high level but also perform operational/tactical responsibilitiesSuperior communication skills and are comfortable talking to a wide range of people across all levels of the organization. Experience building relationships with employees, managers, and other peers
- HR certifications and degrees are a plus but not required
- Proven ability to take initiative, think on your feet, and make thoughtful fast decisions
COMPENSATION / PERKS
- Side takes a market-based approach to pay, and pay may vary depending on your location. This range is not inclusive of our equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.
- Remote Annual Salary Range: $130,000 - $150,000
- Stock options
- Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
- Flexible PTO
- $1,000/year for learning and development
- Pet friendly environment
$130,000 - $150,000 a year
ABOUT SIDE
At Side, we believe everyone should own their path.
Side is the only real estate brokerage platform that helps top-producing agents, teams, and independent brokerages create and grow their own boutique companies — without the cost, time, or risk of operating a brokerage.
Side’s goal is to create and power thousands of agent-owned local real estate brands that serve the needs of their clients and communities better than anyone else. We’re pursuing this goal by building proprietary, best-in-class transaction management technology and providing premier support services (including brand creation, business guidance, and legal coverage) to our exceptional partner agents.
Side is backed by over $300 million in funding from top-tier venture capital firms, including Coatue Management, Tiger Global Management, and D1 Capital Partners. The company was named a Most Innovative Company of 2022 by Fast Company and 2021 Company of the Year by Inman News, the real estate industry’s leading publication.
Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply!
Side uses the E-Verify employment verification program.
Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
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