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Form of workJob Description
We are a fast growing, patient centered, PEDIATRIC dental practice located in Glen Burnie, MD. We are looking to hire a personable dental receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The dental receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.
HOURS
- TUESDAY - THURSDAY 8:30-5:30 PM
- FRIDAY 8:30-2:15PM
Dental Receptionist Responsibilities:
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Communicating with medical insurance providers to determine if patients are required to make co-payments. (benefit breakdown)
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Dental Receptionist Requirements:
- Experienced (at least 1 yr) in Dental Office receptionist
- High school diploma or GED.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software (Open Dental).
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.
- Certification in office administration, medical administration, or related fields is advantageous.
- Bilingual ( English and Spanish) preferred
- Knowledge of Open Dental software preferred
