Call Center Representative

Call Center Representative (Contract-to-Hire)

Join a dynamic and forward-thinking team with one of our premier clients in the financial/banking industry. As a leading player in the industry, our client offers a unique opportunity for individuals seeking a rewarding career in customer service. We are currently seeking passionate and customer-focused individuals to join our team as Call Center Representatives.

Job Highlights:

• Position:Call Center Representative
• Job Type: Temporary (6 months) with potential for permanent placement
• Location: Phoenix, AZ
• Training: Comprehensive training provided for success
• Compensation: $18.00 hourly rate

Job Description:

As a Call Center Representative, you will be the frontline ambassador for our client's premier banking services. This role is more than a job; it's an opportunity to make a meaningful impact by providing top-notch customer experiences. Your key responsibilities include:

• Assisting clients with inquiries related to their premier banking services.
• Handling various financial transactions, including payments, card-related issues, and account management.
• Collaborating with a supportive team in a dynamic and innovative environment.
• Adhering to performance metrics and delivering exceptional service on every call.

Qualifications:

We're looking for individuals who possess:

• A passion for delivering outstanding customer service.
• Previous customer service experience, preferably in financial services or banking.
• Strong communication skills and active listening abilities.
• Patience and the ability to take ownership of customer concerns.
• Basic Microsoft Office and email correspondence experience.
• Experience in a metric-driven environment.

Why Join the Team:

• Growth Opportunities: The possibility of a permanent role with a premier financial institution.
• Comprehensive Training: Gain valuable skills and knowledge in the banking industry.
• Competitive Compensation: Enjoy a competitive hourly rate with the potential for growth.
• Hybrid Work Model: Balance work and life with our hybrid work environment.

Ready to elevate your career with a premier banking opportunity? If you're passionate about customer service and looking for a chance to thrive, we want to hear from you.
#24-01368
#LI-CC