Address
Form of workCompany Description
It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.
Job Description
Performs more complete administrative support duties in a medical clinic office.
Hours: 16 hours; Saturdays & Sundays - 3:30 PM to 12:00 AM
Location: 800 Washington St. Boston, Massachusetts 02111
*Candidates must be able to attend a full day of virtual training held on Monday, in-person orientation on Tuesday. Required Epic training held on Wednesday and Thursday.*
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Qualifications
JOB KNOWLEDGE AND SKILLS:
EDUCATION:
EXPERIENCE:
WORKING CONDITIONS/PHYSICAL DEMANDS:
It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.
Job Description
Performs more complete administrative support duties in a medical clinic office.
Hours: 16 hours; Saturdays & Sundays - 3:30 PM to 12:00 AM
Location: 800 Washington St. Boston, Massachusetts 02111
*Candidates must be able to attend a full day of virtual training held on Monday, in-person orientation on Tuesday. Required Epic training held on Wednesday and Thursday.*
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
- Has primary responsibility for scheduling all tests, and for scheduling surgeries as applicable.
- Obtains pre-certification and referral data from patients.
- Acts as liaison with Patients Accounts to track payments,
- Receive phone calls, and obtains patient medical records.
- Encounters patients
- Answers phones, takes messages and assists patients and families in resolving issues.
- Schedules interpreters for patient visits as needed.
- Schedules follow-up appointments.
- Verifies insurance information, requests and processes insurance referrals as required.
- Researches and resolves insurance issues.
- Enters data into computer files.
- Collects co-payments as applicable.
- Orders labs and x-rays in Order Entry Data System.
- Processes inpatient, procedures, and satellite billing. Prepares Batch headers and sends to appropriate place.
- Processes clinic schedules for satellite clinics as applicable.
- Responsible for medical billing and transcription.
- Responsible for sorting mail, faxing necessary records, and filing.
- Performs other similar and related duties as required or directed.
Qualifications
JOB KNOWLEDGE AND SKILLS:
- Prior experience working in a clinic or inpatient unit preferred.
- Computer literacy required including familiarity with word processing programs and electronic spreadsheets and facility in learning new applications. Ability to learn and use SMS and other NEMC network programs required.
- Some knowledge of third party billing preferred.
- Require excellent interpersonal and organizational skills.
- Ability to maintain confidential medical information.
- Bilingual skills preferred.
EDUCATION:
- High School diploma with specialized training in business office skills.
EXPERIENCE:
- 1-2 years medical office experience preferred.
- An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.
WORKING CONDITIONS/PHYSICAL DEMANDS:
- Normal office environment.
