Address
Form of workThe University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention.
Ideal candidate must have a high school diploma or equivalent and three years recent work experience. Prefer at least one year of recent patient care experience. Good customer service and communication skills is key as you will be interacting with patients, family members, staff and physicians in person and over the phone. Scheduling patient's visits and physician's appointments.
Shift: Evening/Night Shift
Summary
Function Coordinates and schedules patient appointments.
Scope Impacts patient care services.
Essential Job Functions
Schedules provider appointments, diagnostic tests, procedures, and treatments. Prepares and maintains daily appointment templates and/or patient records in One Connect. Communicates all pertinent information to families, physicians, team members, and other patient care areas. Prepares patient materials and documentation according to established procedures. Collects co-payments and validates patient insurance and demographics. Updates payment and patient information Reconciles One Connect cash drawer on a daily basis. Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).Ensures coordination of benefits and assignment of Hospital Account Record (HAR). Follows standard operating procedures for institution and center. Protects the security and confidentiality of patient information at all times.
Marginal Job Functions
Other duties as assigned.
Supervision
Received Supervisor, Outpatient Services or designee.
Given None.
Qualifications - External
REQUIREMENTS
Education
Required: High school diploma or equivalent.
Preferred: Associate's degree in Business, Health Services Administration or related field.
Experience
Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
Preferred: Experience in a patient care or healthcare administration setting.
Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
