Front Desk/Patient Services Coordinator

RMA is seeking a Front Desk/ Patient Services Coordinator for our location in Houston. This a front desk position that helps check in patients and schedule appointments. Scheduled work hours are Monday to Friday from 7:30am-3:30pm with some weekend rotations. We are looking for someone that speaks Spanish.

The Front Desk/ Patient Services Coordinators will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

• Has a positive work ethic and models the behaviors that generates high patient satisfaction ratings.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates and understanding of audience needs.
• Adheres to standards of business conduct and compliance but can adapt to changing priorities and business needs.
• Performs call center functions: answers phones, schedules appointments, takes messages and directs calls to the appropriate person.
• Maintains patient accounts by obtaining, recording, and updating personal, financial, and insurance information.
• Reviews and verifies patient paperwork and places information in patient chart.

IVI-RMA offers a comprehensive full time benefits package to all employees who work a minimum of 30 hours per week.

• Medical, Dental, Vision Insurance Options
• Paid Time Off & 8+ Paid Holidays
• Company Paid Life Insurance, Long Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Retirement 401K Plan
• Optional benefits including STD, Life & AD&D Buy-up plans & more.

About Reproductive Medicine Associates (RMA)

RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Reproductive Endocrinology & Infertility

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Ability to Relocate:

• Houston, TX 77006: Relocate before starting work (Required)

Work Location: In person